Gila River Resorts & Casinos · 20 hours ago
Senior Slot Technician
Chandler, AZ
Full-time
Onsite
Senior LevelGila River Resorts & Casinos is seeking a Senior Slot Technician responsible for ensuring the proper and timely repair and maintenance of slot machines and related equipment. The role includes promoting excellent guest service, compliance with enterprise policies, and supervising multiple technicians.
TravelCasinoHotel
Responsibilities
Promotes and provides excellent guest service experiences to both internal and external guests
Ensures compliance by staff to enterprise policies and procedures
Ensures that slot machines are up and running with only minimum scheduled downtime
Assigns and follows up on technician repairs and progress
Oversees machine relocation and installations as assigned
Performs other special projects and duties as assigned
Qualification
Required
High School Diploma or equivalent required
Experienced in Slot Machine Operations
Intermediate skills in the use of personal computers, Microsoft Office Suite Software, email and enterprise specific programs
Must pass a pre-employment drug/alcohol test and agree to maintain a Drug-Free Workplace as a condition of employment
Must pass a full background check to be certified/licensed prior to employment
Must be able to work in a smoking environment
Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest
Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision
Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members
Strong interpersonal and communication skills, both written and oral
This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities
Company
Gila River Resorts & Casinos
With award-winning entertainment, hospitality and other amenities located across the Valley of the Sun, Gila River Resorts & Casinos is your premier destination for memorable experiences.
Founded in 1994
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kenneth Manuel
CEO
Recent News
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