Allianz Trade in North America · 1 day ago
Senior Claims Assesor
United States
Full-time
Remote
Mid, Senior Level
$65K/yr - $85K/yr
3+ years expAllianz Trade in North America is a trusted insurance and asset management company. The Senior Claims Assessor plays a critical role in managing and evaluating complex claims, ensuring timely assessments and excellent service to policyholders and brokers.
Insurance
Responsibilities
Assess trade credit insurance claims to determine coverage and liability based on policy terms and conditions, risk data and debt documentation
Request additional documentation or clarifications from policyholders and/or brokers
Cleary communicate assessment decisions and next steps to the policyholders and/or brokers
Handle possible claim appeals and resolve complaints from policyholders and/or brokers
Collaborate with the Collections team to verify the adequacy of collection efforts and policy compliance
Respond promptly to internal and external inquiries through the Claims Helpdesk
Apply commercial gestures authorized by the Commercial department and escalate contractual issues when needed
Maintain detailed and accurate records and documentation throughout the claim lifecycle
Provide support and assistance to other team members
Support process improvement initiatives, knowledge sharing, and departmental training
Qualification
Required
Bachelor's Degree in Business Administration, Law, Insurance, or a related field
Minimum 3–5 years of experience in claims assessment within the insurance industry
Adjuster's License mandatory
Solid understanding of insurance contracts, and policy wording
In-depth knowledge of claims and collections processes, systems, and quality standards and operational guidelines
Ability with numbers and data interpretation
Strong interpersonal and communication skills
Strong analytical and problem-solving skills with a keen attention to detail
Customer-centric, results-oriented team player with high professional standards
Preferred
Experience in credit insurance handling is a strong plus
Benefits
Competitive compensation
Annual bonus eligibility and/or commission structure opportunities
401(k) discretionary match of up to 6%
Flexible work schedules
Health and wellness benefits
Paid time off for vacation, illness, Birthday Day Off and Volunteer Day Off
Tuition Reimbursement
Family care resources, including fertility and adoption benefits
Company
Allianz Trade in North America
Allianz Trade is the global leader in trade credit insurance and a recognized specialist in the areas of Surety bonds, debt collection processes, e-commerce credit insurance, structured trade credit and political risk.
Founded in 1883Baltimore, Maryland, US
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Aaron Lindstrom
Regional Head of Transformation and Digital Partnerships
Alix McCabe, PMP
Chief Human Resources and Communications Officer - Americas Region
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