Kuehne+Nagel · 10 hours ago
Road Logistics Operations Specialist - Semicon
Bensenville, IL
Full-time
Onsite
Entry Level
$65K/yr - $75K/yr
1+ years expKuehne+Nagel is a global leader in logistics, playing a crucial role in optimizing processes for essential deliveries. As a Road Logistics Operations Specialist, you will coordinate shipments, manage transport operations, and ensure exceptional customer service while liaising with various stakeholders.
Transportation/Trucking/Railroad
Responsibilities
Communicate with shippers via email and phone to confirm shipment details
Dispatch and track pickups, updating shipment status as needed
Data management utilizing Excel for customer reporting requirements
Monitor shipments to ensure on-time movement and resolve delays proactively
Schedule and coordinate pickup/delivery appointments
Deliver exceptional customer service and maintain strong client relationships
Collaborate with carriers (dry van, flatbed, temperature-controlled) to ensure timely pickup and delivery
Act as the liaison between shippers, carriers, and customers to provide tactical solutions that enhance daily operations
Qualification
Required
1+ years of experience in a client service role handling high volume external and internal requests via email, phone, and other digital platforms
Intermediate to Advanced Microsoft Excel and data management proficiency
Degree/Diploma in Business, Supply Chain, Transportation, or other related field
Strong communication, problem-solving, and organizational skills
Flexible around shift schedule to start early morning, Monday to Friday
Preferred
Knowledge of industry-specific guidelines, systems and processes preferred (dry van, reefer, flatbed, expedite, LTL)
Benefits
Health and welfare benefits
401k retirement savings plan
Tuition reimbursement
Incentive compensation for eligible roles
Company
Kuehne+Nagel
With more than 82,000 employees at almost 1,300 sites in close to 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics providers.
10001+ employees
H1B Sponsorship
Kuehne+Nagel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
2021 (5)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Marcus Bennett
CEO + President Kuehne+Nagel North America
Robin Moens
VP, Regional HR Business Partner Sea and Air Logistics NAM
Recent News
2024-04-24
2024-03-21
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