Switch · 17 hours ago
Mission Control Network Technician I
LV Metro Area
Full-time
Onsite
Entry Level
2+ years expSwitch is a company that designs, builds, and operates data centers, enabling the technology of the future. They are seeking a Mission Control Network Technician I to monitor and support their network infrastructure, respond to alerts, investigate incidents, and coordinate with teams to restore service.
Information Technology & Services
Responsibilities
Monitor network infrastructure using approved monitoring and alerting tools
Act as the first point of contact for network events and incident investigations
Interpret alerts, diagnose issues, and follow documented procedures to restore service
Create, update, and manage incident tickets driven by alarms and alerts
Perform approved configuration tasks such as port or circuit activations, MAC clearing, and access changes under direction and policy
Engage network carriers and internal teams to support incident resolution
Document incidents clearly, including actions taken, timelines, and outcomes
Follow escalation and notification procedures using sound judgment
Provide timely, accurate customer-facing updates related to network incidents
Contribute feedback to improve Mission Control tools, processes, and procedures
Qualification
Required
2 or more years of experience in IT, networking, or a related technical support role, or equivalent education and training
Foundational understanding of network concepts, topologies, and the OSI model
Experience troubleshooting network connectivity and following critical-path resolution steps
Familiarity with data center infrastructure and cabling standards
Experience using ticketing systems and monitoring tools
Comfort using terminal access tools such as SSH, PuTTY, or similar
Working knowledge of Microsoft Office applications
Preferred
Network+, CCST, CCNA, A+, or Security+ certifications are preferred, not required
Benefits
Generous Benefits Package - Switch provides medical plan options of comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!
Company
Switch
Switch was founded in 2000 by CEO Rob Roy and stands at the forefront as the premier data center designer, builder and operator, owning 100% of its land and facilities.
1001-5000 employees
H1B Sponsorship
Switch has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
Funding
Current Stage
Late StageLeadership Team
Gabe Nacht
Chief Financial Officer
Madonna Park
Chief Financial Officer
Recent News
2025-07-15
2025-04-22
2025-03-26
Company data provided by crunchbase