AgreeYa Solutions · 9 hours ago
Customer Success Engineer – NGFW
Plano, TX
Contract
Hybrid
Senior Level
5+ years expAgreeYa Solutions is a global systems integrator delivering competitive advantages through software, solutions, and services. They are seeking a Customer Success Engineer who will act as a product expert and customer advocate, ensuring that customers achieve their desired outcomes with their Next Generation Firewall technologies.
Telecom & CommunicationsConsumer GoodsSoftwareInformation TechnologyConsumer ElectronicsTelecommunications
Responsibilities
Provide technical expertise on our Next Generation Firewall (NGFW) technologies to ensure customers and partners maximize our products' potential
Work closely with our Product and Engineering teams to develop, integrate, and implement network security and endpoint solutions
Serve as a customer advocate, driving product adoption by influencing the product roadmap, leveraging new features, and identifying innovative use cases
Ensure customers maximize their investment by implementing and operationalizing our solutions to achieve their security objectives rapidly
Partner with account teams to deliver a high-visibility, high-touch delivery strategy, technical account plan deployments, and product-level success plans
Qualification
Required
5 years of experience in network security engineering, operations, support, or professional service, or similar roles
Proven results as a trusted technical advisor, interacting with client teams at various levels of technical and non-technical depth
Experience in customer escalations, account management, and project management
Ability to thrive in a matrixed team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity
Preferred
Working knowledge of Palo Alto Networks NGFW security platforms is highly desirable
Experience with Enterprise network products (router, switch, servers, wireless, monitoring, management) is highly desirable
Working knowledge of Windows, Mac, and Linux operating systems is highly desirable
Network Security certification from Palo Alto Networks (PCNSA, PCNSE, Network Security Analyst, Next-Gen FW Engineer) or CISSP, CCNA, CCNP, CCIE, or similar is highly desirable
Company
AgreeYa Solutions
AgreeYa Solutions is an information technology company that provides digital transformation, software engineering, and data-driven services.
1001-5000 employees
H1B Sponsorship
AgreeYa Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (30)
2023 (43)
2022 (71)
2021 (71)
2020 (134)
Funding
Current Stage
Late StageTotal Funding
unknown2026-01-08Acquired
Leadership Team
Ajay Kaul
Managing Partner
Recent News
2026-01-23
2026-01-11
2026-01-08
Company data provided by crunchbase