Sandoz US · 16 hours ago
EDI and Solutions Design Manager
Sandoz US is a global leader in sustainable Biosimilar and Generic medicines, currently seeking an EDI and Solutions Design Manager. This role involves developing and implementing roadmaps for systems and processes in Customer Operations, facilitating continuous improvement, and acting as a SuperUser for SAP and EDI systems.
Pharmaceuticals
Responsibilities
Develop and implement future roadmap for systems, tools, and processes across Customer Operations that supports key business strategies and tactics
Facilitate continuous improvement leveraging systems and processes to enhance business results or mitigate risk
Align with IT to escalate business critical system issues and ensure that IT assigns appropriate priority for our systems to resume normal operating as soon as possible to minimize business disruption
Act as SuperUser for both SAP and EDI, ensuring the department is leveraging all available tools/systems. Assist other departments with SuperUser related requests and help to grow SuperUser proficiency within the Customer operations user community
Represent business teams in scoping, fit and gap workshops for projects and enhancements; propose solutions leveraging experience and expertise
Own and execute all invoice month end activities and processes (Runbook) within Supply Chain; trouble shoot/assist all functional areas on month end close related to order to invoice expertise
Support business continuity planning; lead business interruption plan and resolution with IT team
Lead solution management and testing; work with peers on testing and review
Qualification
Required
College degree required
10+ years of relevant business experience across multiple process areas, Supply Chain, Continuous Improvement, IT, Commercial Operations or Finance roles
10+ years of experience working in SAP (Sales and Distribution module and/or Logistics modules) with ABAP/4 or configuration expertise
In-depth knowledge of EDI protocols, standards (e.g., X12, EDIFACT), and communication methods (e.g., AS2, FTP, VANs)
Knowledge of Order to Cash processes – SAP transactions and order types, billing output setups, EDI set up, etc
Strong financial knowledge of invoicing and order to cash processes
Experience managing multi-phase technology projects, balancing scope, timeline, and resources
Deep understanding of systems integration, software development methodologies, and IT infrastructure
Deep understanding of project management methodologies and best practices to ensure seamless execution, risk mitigation, and on-time delivery
Strong verbal and written communication skills for interacting with stakeholders at all organizational levels
Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders
Innovative approach to resolving technical challenges and process bottlenecks
Ensuring data accuracy and compliance with industry standards
Strong facilitation skills for working with diverse teams and resolving conflicts
Guiding organizations through technology-driven change, fostering adoption and minimizing resistance
Ability to develop and execute high-level strategies for product launches, aligning project goals with overall business objectives while driving cross-functional collaboration
A capacity for aligning technical solutions with business objectives and long-term vision
Benefits
Health insurance coverage for medical, prescription drugs, dental and vision
A generous company match for retirement savings accounts
Generous paid time off
401(k) eligibility
Various paid time off benefits, such as vacation, sick time, and parental leave
Company
Sandoz US
Sandoz is the global leader in generics and biosimilar medicines, with a growth strategy driven by its Purpose: pioneering access for patients.
Funding
Current Stage
Growth StageCompany data provided by crunchbase