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Information Technology Support Technician - Detroit Lakes, MN jobs in United States
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Softworld, a Kelly Company · 14 hours ago

Information Technology Support Technician - Detroit Lakes, MN

positionDetroit Lakes, MN
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$21/hr - $24/hr
Softworld, a Kelly Company, is seeking an IT Support Analyst to provide front line technical support in a busy office and manufacturing environment. This temporary role is ideal for tech-savvy college graduates looking to gain experience in IT support responsibilities.
Human ResourcesInformation TechnologyStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Provide first line IT support for hardware software and access issues
Set up and deploy desktops laptops and peripheral equipment
Connect and troubleshoot network printers
Perform user account setup and password resets
Support Microsoft 365 applications
Document tickets resolutions and escalations
Use remote tools to support users
Work closely with a small collaborative IT team

Qualification

Helpdesk supportActive DirectoryTicketing systemsWindows environmentsCustomer serviceIT education/certificationCommunication skillsSelf motivated

Required

Any experience in helpdesk or Level 1 IT support
Basic knowledge of Active Directory
Experience with ticketing systems highly desired
Familiarity with Windows environments
Strong communication and customer service skills
Reliable and self motivated work style
IT related education or certification is helpful

Benefits

Health benefits

Company

Softworld, a Kelly Company

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Softworld has developed expertise across five distinct staffing and consulting practices over the past 25 years.
dateFounded in 1993
location
Waltham, Massachusetts, USA
people-size1001-5000 employees
web-link
http://softworldinc.com

H1B Sponsorship

Softworld, a Kelly Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (67)
2024 (90)
2023 (84)
2022 (71)
2021 (75)
2020 (80)

Funding

Current Stage
Late Stage
Total Funding
unknown
2021-04-06Acquired

Leadership Team

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Steven Edwards
Vice President, Chief Financial Officer
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Recent News

PRLog
Softworld Announces Launch of Frameworx Consulting
2023-01-24
Company data provided by crunchbase