ACL Digital · 16 hours ago
IT Spport Lead
San Mateo, CA
Contract
Onsite
Mid LevelACL Digital is seeking an IT Support Lead to manage eProcurement functionalities. The role involves developing and maintaining test plans, coordinating testing efforts, and collaborating with various teams to ensure the successful implementation of procurement processes.
RetailCloud ComputingSaaSBig DataHardwareSoftwareInternet of ThingsAppsInformation TechnologyBusiness IntelligenceDevOpsMobile AppsRetail Technology
No H1B
Hiring Manager
Chiranjeevi Mittkella
Responsibilities
Develop and maintain test plans, test cases, and scripts for eProcurement functionalities
Coordinate and execute functional, integration, and user acceptance testing (UAT)
Validate catalog setup, pricing accuracy, and supplier onboarding workflows
Identify, document, and track defects using appropriate tools
Work with IT and vendors to resolve issues and retest fixes promptly
Maintain detailed documentation of testing processes and outcomes
Provide regular status updates and test results to stakeholders
Act as a liaison between Procurement, IT, and other relevant teams during testing phases
Communicate changes in templates, onboarding processes, and testing protocols
Recommend enhancements to testing methodologies and catalog management processes
Ensure compliance with best practices and quality assurance standards
Qualification
Required
Strong understanding of eProcurement platforms and catalog management
Including platforms like SAP S4, Ariba, OpenText VIM, etc
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Familiarity with testing tools and defect tracking systems
Ability to identify issues, analyze root causes, and propose solutions
Detail-oriented with a focus on data accuracy and process integrity
Ability to manage multiple priorities and meet deadlines
Knowledge of project management principles and best practices
Strong interpersonal skills to work effectively with cross-functional teams
Clear and concise written and verbal communication
Communicate effectively and build relationships with representatives of inter-related organizations
Excellent written and oral communication skills
Acute attention to detail and an analytical acumen
Strong interpersonal and customer service skills
B.S. / B.A. degree in Business (or other related degree programs)
Company
ACL Digital
ACL Digital is a design-led digital engineering and transformation firm.
Founded in 1992
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Srikanth Raghavan
Associate Vice President
Recent News
2025-11-28
Company data provided by crunchbase