KPIT · 4 hours ago
Product Support Engineer
KPIT Technologies is a global partner to the automotive and mobility ecosystem, focused on creating software-defined vehicles. They are seeking a Mechanical Engineer for the Product Support Engineer role, which involves leading technical investigations, proposing solutions, and collaborating with cross-functional teams to address issues related to aftertreatment components.
Artificial Intelligence (AI)SoftwareAutomotiveProduct DesignSoftware Engineering
Responsibilities
Lead Technical Investigations & Provide Solutions
Investigate field, plant, and supplier issues related to aftertreatment components and subsystems; identify issues and propose effective, data‑driven solutions
Translate technical findings into clear, actionable recommendations for design, manufacturing, quality, or supplier actions
Communicate complex problems and solutions clearly to both engineering and non‑technical audiences
Apply CPS Tools & Engineering Processes
Lead and execute Current Product Support activities using Engineering Standard Work (ESW), iDFMEA, FIRG (7 Step problem solving), and structured Product Problem Solving
Ensure durable corrective actions, proper documentation, and mitigation of recurrence across aftertreatment product lines
Deliver Validation & Confirm Corrective Actions
Support test plan creation, component or subsystem testing, data review, and validation of corrective actions
Ensure root cause is thoroughly verified through analysis or experimental testing aligned with CPS expectations
Cross‑Functional Technical Leadership
Partner with design engineering, manufacturing, suppliers, service engineering, and technical managers to drive alignment and ensure rapid, high‑quality decisions
Provide clear communication and leadership during containment, resolution, and implementation activities
Qualification
Required
Bachelor's degree in mechanical engineering
Understanding of DOC, DPF, and SCR function, design considerations, validation tests, durability risks, and system interactions in aftertreatment architecture
Experience with mechanical systems, emissions components, or related product areas
Ability to translate product behaviour into actionable CPS solutions
Outstanding communication skills — written, verbal, and cross‑functional
Demonstrated ability to provide solutions, not just identify problems
Capable of leading discussions across stakeholders and influencing action
Working knowledge of CAD software Creo and Windchill (PLM)
Preferred
Prior involvement with Current Product Support, quality engineering, field issue resolution, or aftertreatment component troubleshooting
Familiarity with engineering process disciplines such as iDFMEA, design reviews, and lifecycle execution rigor
Benefits
Geo Blue PPO and HSA plan.
MetLife – Dental and Vision plan.
Healthcare and Dependent care flexible spending account (FSA).
401k with employer match.
Company-paid Basic Life and Long-term disability insurance.
Voluntary benefits include Critical Illness, Hospital indemnity, accident insurance, theft, and legal service.
Employee Assistance Program.
Paid Holidays.
Employee discounts and perks.
Gym benefit.
Company
KPIT
About KPIT KPIT is reimagining the future of mobility, forging ahead with group companies and partners to shape a world that is cleaner, smarter, and safer.
H1B Sponsorship
KPIT has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (148)
2024 (117)
2023 (168)
2022 (153)
2021 (125)
2020 (223)
Funding
Current Stage
Public CompanyTotal Funding
$55.19MKey Investors
ChrysCapital
2019-11-12Post Ipo Equity
2019-04-22IPO
2018-01-01Acquired
Recent News
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