Switch · 16 hours ago
Network Infrastructure Technician II
Switch is a company that designs, builds, and operates data centers, aiming to enable the technology of the future. The Network Infrastructure Technician II role involves installing, maintaining, and troubleshooting physical network infrastructure in a mission-critical environment to ensure reliable customer connectivity.
Information Technology & Services
Responsibilities
Install, terminate, maintain, and troubleshoot copper, fiber, and coax cabling, including patch panels and cable management systems
Install cabling support structures such as cable tray, ladder rack, J-hooks, and related hardware
Perform circuit installations, activations, migrations, and disconnects
Test and certify cabling using standard tools and procedures
Use company-provided test equipment, including cable certifiers, OTDRs, tone and probe, and network testers
Create and maintain accurate design layout records in a web-based system
Provide remote hands support for customer-owned equipment in Switch facilities
Install, replace, and troubleshoot standard data center hardware, including PDUs, switches, routers, optics, drives, and memory
Escort vendors and support on-site work as required
Respond to and remediate service-impacting alerts using established procedures
Perform quality checks on completed infrastructure work
Support customer requests such as circuit turn-ups, down-circuit troubleshooting, and infrastructure validation
Document all work clearly and completely in ticketing and tracking systems
Follow escalation and notification procedures using sound judgment
Participate in facility decommissions and infrastructure removals
Work scheduled shifts that support 24/7/365 operations
Qualification
Required
Hands-on experience installing and supporting network cabling and physical infrastructure
Working knowledge of CAT3, CAT5, and CAT6 copper cabling
Working knowledge of single-mode and multi-mode fiber
Familiarity with ANSI and TIA/EIA cabling standards
Basic understanding of transport circuits such as T1 and DS3
Basic understanding of network fundamentals and common hardware platforms
Experience troubleshooting layer 1 connectivity issues
Comfort working with field-replaceable units and standard data center equipment
Ability to use ticketing, documentation, and tracking systems
Basic computer, typing, and email skills
Willingness to travel occasionally as needed
Someone who follows procedures and understands the importance of accuracy in a mission-critical environment
Clear, direct communication with customers, vendors, and teammates
Reliability, follow-through, and comfort working assigned shifts
A team-oriented approach with a focus on supporting shared outcomes
Sound judgment when troubleshooting issues and escalating incidents
Benefits
Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!
Company
Switch
Switch was founded in 2000 by CEO Rob Roy and stands at the forefront as the premier data center designer, builder and operator, owning 100% of its land and facilities.
H1B Sponsorship
Switch has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
Funding
Current Stage
Late StageRecent News
2025-07-15
2025-04-22
2025-03-26
Company data provided by crunchbase