Independence Blue Cross · 1 day ago
Talent Development Partner
Philadelphia, PA
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expIndependence Blue Cross is seeking a Talent Development Partner who will act as a strategic expert in performance management. This role involves designing and enhancing performance management systems, ensuring alignment with organizational strategies, and providing guidance to senior leaders on performance-related practices.
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Responsibilities
Lead the design, evolution, and continuous improvement of the enterprise performance management framework, including rating models, goal alignment requirements, and annual cycle updates
Translate enterprise strategy, cultural priorities, and leadership expectations into clear, scalable performance processes and tools
Monitor trends, research, and external practices to ensure performance management reflects modern talent best practices
Own the annual PM calendar and oversee enterprise-wide delivery of goal-setting, mid-year reviews, year-end appraisals, and calibration activities
Serve as a strategic advisor to senior leaders on performance philosophy, differentiation, calibration discipline, pay-for-performance alignment, and organizational readiness
Consult with business units to strengthen goal quality, accountability expectations, and leader enablement
Integrate performance management with talent review processes to create a unified approach in assessing performance, potential, and readiness
Align performance ratings, competencies, and behavioral indicators with talent review outcomes such as succession planning and 9-box assessments
Lead the lifecycle management and integration of organizational, leadership, and role-based competencies across all stages of the PM process
Partner with HRIS to define, test, and deploy performance system enhancements that improve workflow logic, user experience, automation, and data quality
Design and execute enterprise communication plans for each PM phase to ensure clarity, consistency, and organizational adoption
Develop leader toolkits, job aids, FAQs, talking points, and instructional materials to reinforce performance standards and expectations
Lead change-management efforts to prepare leaders and associates for PM process updates, competency integration, and calibration rigor
Oversee enterprise calibration efforts, including creation of data models, distribution insights, leader preparation materials, and facilitation frameworks
Analyze performance trends, rating patterns, and fairness metrics to generate insights and strategic recommendations
Qualification
Required
Bachelor's degree required; Master's preferred in HR, I/O Psychology, Organizational Development, Business, or related field
8–12+ years in Performance Management/Talent Management, with demonstrated enterprise design and implementation experience
Prior experience in complex, matrixed environments supporting senior executives and cross-functional teams
Deep expertise in designing and implementing performance management systems, talent review processes, and competency frameworks
Ability to align performance practices with organizational strategy, leadership expectations, and industry best practices
Strong diagnostic skills for identifying root causes and recommending strategic, systemic solutions
Demonstrated consultative presence with the ability to influence senior leaders and facilitate executive-level discussions
Strong interpersonal and leadership presence to build credibility and communicate across all organizational levels
Advanced strategic thinking, negotiation, and decision-making capabilities
Robust analytical skills to interpret performance and talent data and generate actionable insights
Ability to assess system usage, track progress, analyze trends, and translate findings into meaningful recommendations
Solid understanding of talent metrics and people analytics to inform business-driven decisions
Expertise in leading change initiatives and driving adoption of new performance processes and cultural expectations
Ability to design and deliver training and learning materials across multiple modalities
Outstanding written, verbal, and presentation skills for clearly communicating complex information
Strong program and project management discipline to manage multiple priorities in a fast-paced environment
Experience in process mapping, workflow design, and enterprise-level process improvements
Ability to implement tailored change-management and communication strategies across varied stakeholder groups
Preferred
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app
Company
Independence Blue Cross
The leading health insurer in southeastern Pennsylvania. It is a sub-organization of Independence Blue Cross.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Alexandra Jorgensen
Senior Vice President Human Resources
Joe Geist
SVP & Market President, National
Recent News
Home Health Care News
2026-01-14
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