JLL · 20 hours ago
Business Support Concierge
Stamford, CT
Full-time
Onsite
Entry Level
$45K/yr - $65K/yr
1+ years expJLL empowers you to shape a brighter way in the real estate industry. As a Workplace Ambassador, you will create exceptional experiences for guests and employees while managing daily operations and ensuring a welcoming environment.
Real EstateCommercial
No H1B
Responsibilities
Enthusiastically welcome guests, anticipate their needs, assist with arrival, office orientation, and departure while responding promptly with personal spirit regardless of time or workload
Create memorable experiences through warm, welcoming interactions, proactively addressing guest needs, sharing knowledge of office services and amenities, and helping visitors feel welcomed and productive
Provide daily visitor reports, track all visitors, vendors, visiting employees and guests, coordinate security access, and assist associates with security and access applications
Ensure Employee Bungalow areas including kitchen, dining area, reception area, general spaces, huddle rooms, and print areas remain tidy, clean, and organized at all times
Manage incoming calls for the office business, handle incoming and outgoing courier packages and mail, and prioritize conference room bookings while ensuring rooms are meeting-ready with functioning A/V equipment
Process facilities work orders online, track progress, collaborate with facilities, maintenance, and security teams to ensure proper office functionality including HVAC, lights, cleaning, and doors
Support vehicle registration management, EV user access, new hire and termination tickets, associate moves, additions and changes, and various administrative tasks using work order and space management applications
Qualification
Required
High school diploma or equivalent education
Minimum one to two years of relevant administrative or customer service experience
Demonstrated confidence, responsiveness, and exceptional customer service and relationship building skills
Working knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, mapping software, and database applications
Ability to perform administrative duties while maintaining high levels of professionalism, integrity, and discretion when handling confidential information
Strong multitasking abilities with impeccable attention to detail to ensure accuracy and efficiency in fast-paced environments
Excellent communication skills across various forms with peers, managers, supervisors, external clients, and vendors with minimal daily supervision required
Preferred
Three years of administrative or facilities experience supporting multiple people, preferably in the real estate industry
Working knowledge of audio-visual equipment and conference room technology
Experience with facilities management software systems and work order processing
Background in hospitality or customer-facing roles demonstrating service excellence
Familiarity with security access systems and visitor management protocols
Experience with inventory tracking and office supply ordering processes
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.59BKey Investors
JP Morgan Chase,Sculptor
2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-02-05
2026-01-07
Company data provided by crunchbase