Soho Square Solutions · 1 day ago
Help Desk Operator
Wilmington, DE
Contract
Hybrid
New Grad, Entry LevelSoho Square Solutions is seeking a Help Desk Operator to provide technical support to users. The role involves troubleshooting issues and acting as the first point of contact for users, ensuring their queries and concerns are addressed effectively.
Enterprise SoftwareFinanceBig DataCrypto & Web3BlockchainFinancial ServicesProject Management
Hiring Manager
Yogendra B
Responsibilities
Providing technical support to users, troubleshooting issues, and offering guidance on computer hardware, software, and other IT-related problems
They act as the first point of contact for users, addressing their queries and concerns via various channels like phone, email, chat, or in person
Help desk staff also document interactions, escalate complex issues, and follow up with users to ensure problems are resolved
Qualification
Required
Problem-solving skills
Analytical skills
Customer service experience
Patience
Excellent communication skills, written and verbal
Company
Soho Square Solutions
Soho Square Solutions expertise in financial services, enterprise risk, information security, project management, big data and blockchain.
Founded in 2008
201-500 employees
H1B Sponsorship
Soho Square Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2022 (5)
2021 (2)
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
Vijay Veerachandran
CEO, Founder and Managing Partner
Recent News
Company data provided by crunchbase