NEOGOV · 2 days ago
Processing Assistant IV- Health Department
Lillington, NC
Full-time
Onsite
Entry, Mid Level
$37K/yr - $43K/yr
2+ years expNEOGOV, associated with Harnett County, is currently recruiting for a Processing Assistant IV position within the Health Department. The role involves responsibilities related to vital records, managing the switchboard, assisting in appointment scheduling, and scanning documents, among other duties.
GovernmentSoftwareHuman ResourcesInformation TechnologyGovTech
Responsibilities
Deputy Registrar for vital records: Responsible for electronically reviewing, signing, and processing birth (includes in-home births) registrations and death registrations using the electronic birth and death registration systems. Responsible for completing burial transit and disinterment/reinternment permits received from funeral homes, hospitals, and physicians
This includes reviewing certificates for accuracy, and returning registrations containing inaccurate or missing information to the funeral home, physician, medical examiner's office, etc. Maintain paper records of vital records per the Records Retention Policy
This position is primarily responsible for a multi-line switchboard and assists in scheduling for Health Department clinic services as well as directing callers upon request and as needed, to clinic staff and/or various other departments. Also directs public requesting information pertaining to other county services to the right establishment, such as Department of Social Services, County Personnel Office, County Finance Office, Register of Deeds office and other county agencies. Clinics are on-going daily with a high volume of telephone calls from patients
Duties include but are not limited to; scanning flu data sheets, shot records, and other required data into Patagonia, assist in all scanning of medical records, lab results, and other documentation. This position assists in performing audits on all records scanned by staff members and contracted companies, making sure that files are linked to the correct client in Patagonia and named properly
This position is a backup for taking the daily deposits and interoffice mail to all other county departments
This position ensures that incoming mail including courier mail is sorted and date stamped
This position is required to attend departmental staff meeting, team meetings and trainings
Recommends changes in work procedures to immediate supervisor, addressing any changes in policies and procedures pertaining to duties and information provided to the public/patients concerning health department services
This position will assist Nursing Director with Medical Record releases. This position assists with the mailing of monthly patient statements
This position will cross train to perform Processing Assistant IV duties as needed
Other duties as assigned
Qualification
Required
Graduation from high school and demonstrated possession of knowledge, skills and abilities gained from at least two year of office assistant/secretarial experience; or an equivalent combination of training and experience
Valid N.C. Driver's License
General knowledge of office or work unit procedures, methods and practices
Ability to learn and apply a variety of guidelines
Ability to use a variety of office equipment
Ability to deal with people with courtesy and tact
Ability to screen communications based on predetermined guidelines to independently respond or route inquiries
Ability to record and compile information based on general guidelines
Ability to gather and give information and instructions regarding the work process or procedures
Ability to learn to use specialized office equipment
Ability to lift and carry boxes/cases weighing up to 30 pounds
Obtain Notary Public appointment after hire
Benefits
Health, dental, vision and life insurance
Membership in the North Carolina Local Government retirement
Free health clinic for employees and anyone in their household
Other benefits
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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