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GAP Solutions, Inc. · 1 day ago

Human Capital Assistant - Transaction Processing

United States

Full-time

Remote

New Grad, Entry Level

GAP Solutions, Inc. is seeking a Human Capital Assistant to support the Human Capital business unit of the U.S. Government Publishing Office. The role involves processing personnel actions, onboarding new employees, and providing administrative support to ensure compliance with HR procedures and regulations.

ConsultingManagement Consulting

Responsibilities

Provides support for the processing of personnel actions and records management

Works closely with the Talent Acquisitions team, the Transactions Specialists and Benefits Specialists to process and onboard new applicants

Provides administrative support for new employee orientation

Provides administrative support for offboarding

Processes routine personnel actions

Support HC staff with administrative needs

Inputs and verifies documents for employment in the onboarding module of the USA Staffing system required to onboard new hires

Must stay apprised of human resource terminology, requirements, procedures required to process HR actions consistent with Office of Personnel Management (OPM) and 5 CFR rules and regulations governing recruitment, staffing and placement, pay and classification activities

Ensures that the correct documentation is submitted with all personnel actions

Documents must be completed, routed, filed, and arranged in proper sequence

Discrepancies are identified and corrected within an established timeframe

Processes routine SF-52s (Request for Personnel Actions) such as in-processing selectees, promotions, awards, details, within grades, name changes, reassignments, summer appointments, student and special emphasis programs, term and temporary appointments, death benefits, Thrift Savings Plan options, and retirements, in the appropriate automated systems

Ensures documents comply with OPM guidelines and are correct

Contacts employees or supervisors to resolve questions before processing final actions; provides information on HR systems, processes, and procedures and/or provides brochures, applications, and other HR documents to employees

Performs final reviews on personnel documents to ensure data complies with appropriate Guide to Personnel Processing Actions (GPPA) guidance

Provides support to Talent Acquisitions and Transactions Division Specialists, answers the phone, directs inquiries to the correct Specialist; and handles the customer-serves aspects of HR employment from the initial job offer to entry on duty (EOD)

May prepare offer letters, and creates and distributes employment-related correspondence, e.g., offer letters, and orientation materials

Researches and resolves a variety of human resource problems relating to pay, performance, and incorrect data on the Notification of Personnel Action

Participates in conducting new employee orientation on a rotational basis and assists HC Specialist with the completion of new hire packages

Updates GPO’s SF52 Dashboard /Tracker with accurate and concise information. (After training)

Responds to customer inquiries on such matters as procedures for filing applications, status or recruitments, kinds of vacancies in the organization, etc

Assists with pre-employment process for new hires

Computes service computation dates, variety of federal service credits

Coordinates all pre-employment process requirements and conducts reference checks

Screens pre-employment forms for accuracy and completeness; and assists selectees in filling out forms when needed

Establishes, maintains, and closes out recruitment files and other required records

May respond to applicant questions concerning the submission of onboarding paperwork

Advises management and applicants of requirements for basic onboarding activities, in-processing, and investigations

Examines codes and processes official personnel actions for GPO personnel

This includes verifying previous service, including military service and computes service computation dates (SCDs)

Establishes and maintains electronic Official Personnel Folders (eOPFs)

May work at the front desk in HCO or for the CHCO as needed

Greets customers, answers basic questions, answers, and routes calls

Attends all staff meetings

Attends business unit training sessions as necessary

Qualification

Personnel actions processingHR systems knowledgeOnboarding proceduresRecords managementCustomer serviceCommunication skillsTeam collaboration

Required

Provides support for the processing of personnel actions and records management

Works closely with the Talent Acquisitions team, the Transactions Specialists and Benefits Specialists to process and onboard new applicants

Provides administrative support for new employee orientation

Provides administrative support for offboarding

Processes routine personnel actions

Support HC staff with administrative needs

Inputs and verifies documents for employment in the onboarding module of the USA Staffing system required to onboard new hires

Ensures that the correct documentation is submitted with all personnel actions

Documents must be completed, routed, filed, and arranged in proper sequence

Discrepancies are identified and corrected within an established timeframe

Ensures documents comply with OPM guidelines and are correct

Contacts employees or supervisors to resolve questions before processing final actions

Provides information on HR systems, processes, and procedures and/or provides brochures, applications, and other HR documents to employees

Performs final reviews on personnel documents to ensure data complies with appropriate Guide to Personnel Processing Actions (GPPA) guidance

Provides support to Talent Acquisitions and Transactions Division Specialists

Answers the phone, directs inquiries to the correct Specialist; and handles the customer-serves aspects of HR employment from the initial job offer to entry on duty (EOD)

May prepare offer letters, and creates and distributes employment-related correspondence, e.g., offer letters, and orientation materials

Researches and resolves a variety of human resource problems relating to pay, performance, and incorrect data on the Notification of Personnel Action

Participates in conducting new employee orientation on a rotational basis and assists HC Specialist with the completion of new hire packages

Updates GPO's SF52 Dashboard /Tracker with accurate and concise information. (After training)