Capital Square · 13 hours ago
Learning Manager, Systems & Technology
Richmond, VA - Richmond, VA 23060
Full-time
Hybrid
Mid, Senior Level
$100K/yr - $110K/yr
5+ years expCapital Square is a vertically integrated national real estate firm headquartered in Richmond, Virginia. They are seeking an experienced Learning Manager, Systems & Technology to design and deliver learning initiatives focused on technology adoption and operational excellence across the organization.
Real EstateConsultingCommercial Real EstateManagement Consulting
Responsibilities
Develop and execute learning strategies to strengthen system proficiency, technology adoption, and operational consistency
Collaborate with leaders across departments to assess needs and align initiatives with company goals
Design and deliver engaging training through various formats including live sessions, e-learning, and microlearning
Facilitate clear, hands-on training sessions that build confidence and understanding of key platforms and processes
Create and maintain learning resources such as job aids, videos, and quick-reference materials to reinforce adoption
Evaluate program effectiveness using data, feedback, and performance metrics to drive continuous improvement
Partner with IT and Operations teams to support system implementations and ensure smooth rollouts
Translate feedback and operational insights into strategies that enhance efficiency, accuracy, and compliance
Qualification
Required
Bachelor's degree preferred; advanced degree in Business, Education, Information Systems, or Organizational Development preferred, or working equivalent
5+ years of progressive experience in multifamily property management or real estate, including 3+ years in Learning & Development, Training, or Operations
Proven experience designing and facilitating system and process training across multi-site organizations
Working knowledge of property management technologies, including Yardi Systems (Flex CRM, Voyager, Elevate, RentCafe), Microsoft Teams, SharePoint, and Office Suite, SmartRent, Checkpoint ID, AIRM, and similar tools preferred
Understanding of system integrations, reporting, and data-driven process improvement
Strong ability to simplify complex systems and workflows
Skilled in data analysis, project management, and collaboration
Proficient in PowerPoint, Canva, Articulate, Camtasia, and LMS platforms (Aspire experience a plus)
Creative, adaptable, and detail-oriented, with a passion for driving operational excellence
Preferred
Instructional design, facilitation, or process improvement certifications a plus
Benefits
Competitive Wage and Performance-Based Bonuses
100% Employee Paid Healthcare Premiums
$35/Per Paycheck Cell Phone Reimbursement
120 Paid Time Off (PTO) Hours
30% Housing Discount
Professional Development Opportunities
Company
Capital Square
Capital Square is a leader among tax-advantaged real estate investment sponsors with more than $2 billion in equity raised.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Whitson Huffman
Co-Chief Executive Officer & Chief Investment Officer
Chris Hirth
Executive Vice President, Director of Asset Management
Recent News
2025-12-30
Company data provided by crunchbase