Boomtown Casino & Hotel New Orleans · 1 day ago
Slot Tech
Harvey, LA
Full-time
Onsite
Entry Level
$15/hr - $18/hr
1+ years expBoomtown Casino & Hotel New Orleans is part of PENN Entertainment, an industry leader in integrated entertainment and casino gaming experiences. They are seeking a Slot Tech responsible for the repair and maintenance of slot machines, diagnosing malfunctions, and ensuring the operational condition of gaming equipment.
Gambling & Casinos
Responsibilities
Adheres to established departmental and property policies and procedures regarding guest service standards
Responsible for the repair, maintenance, and general operating condition of slot machines
Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance
Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance
Utilizes shop machines to fabricate standard or routine parts
Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either
Responsible for the machine initial fills
Assists in jackpot payouts and the verification process
Responsible for the inspection, installation, and removal of slot machines
Maintains player-tracking system and EZ Pay equipment
Responsible for troubleshooting system-related problems
Responsible for completing all regulatory and company operational logs/forms correctly (e.g., slot machine meter logs, parts logs, conversion forms, etc.)
Performs all other related and compatible duties as assigned
Maintains strict confidentiality in all company matters
Qualification
Required
Associate degree in Electronics, Computer Programming, or related field and minimum one (1) year of Slot Repair experience required; or minimum two (2) years of progressive Slot Repair experience; or equivalent combination of education and experience
General understanding of electronics at the circuit board level
General understanding of microprocessors
Must have strong problem-solving, analytical, customer service, and interpersonal skills
Must have excellent written and verbal communication skills; must be fluent and literate in English
Ability to maintain a high level of confidentiality and professionalism
Ability to work collaboratively and communicate effectively with guests and team members at all levels of the organization
Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
Ability to write routine reports and correspondence
Must have advanced computer skills and be proficient in Microsoft Office applications
Benefits
Day-one medical coverage
401(k) matching
Annual performance bonus
Paid time off
Company
Boomtown Casino & Hotel New Orleans
Boomtown Casino & Hotel New Orleans, located on the West Bank of the Mississippi in New Orleans and approximately 15 minutes from the French Quarter, opened in 1994 and features a 30,000-square-foot casino with more than 1,200 slot machines and 31 table games, including a non-smoking slot area, high limit slots and a poker room.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Gretchen Frazier-Walker
HR Business Partner
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