Avolta · 1 day ago
Retail Multi Unit Manager
Houston, TX
Full-time
Onsite
Senior Level
$65K/yr - $79K/yr
6+ years expAvolta is a leading travel retailer in North America, and they are seeking a Retail Multi Unit Manager to provide operational leadership at Houston-Bush International Airport. This role focuses on ensuring exceptional customer service and financial performance across multiple retail stores within the airport.
Retail
Hiring Manager
Sylvia Mariscal
Responsibilities
Ensure all stores are prepared for next-day opening and that management executes all opening and closing procedures
Support the Director of Operations in achieving financial performance targets by monitoring sales, controlling expenses, and maximizing profitability
Oversee planned maintenance and address repair needs promptly to maintain operational standards
Schedule managers to ensure leadership coverage during all operating hours; interview and make hiring, termination, and advancement decisions within the zone
Hold management accountable for onboarding/offboarding processes and compliance with training requirements
Champion employee engagement, diversity, and inclusion initiatives; provide coaching and development to build high-performing teams
Analyze operational data to monitor zone performance; collaborate with DO/Senior DO on strategic initiatives and financial decisions
Ensure accurate ordering, receiving, and stocking of merchandise, train teams on proper inventory procedures
Oversee planogram execution, visual merchandising standards, and seasonal resets across all stores
Monitor inventory levels, turnover rates, and shrink; implement controls to minimize loss
Ensure management and staff are proficient in POS, inventory management, scheduling systems, and other retail technology platforms
Monitor and maintain retail equipment; schedule routine service and repairs as needed
Drive adoption of new retail technologies to improve efficiency and customer experience
Maintain working knowledge of brand standards, lease agreements, and landlord relations
Implement marketing programs and promotional activities; ensure compliance with brand campaigns
Resolve escalated customer and associate issues using sound judgment; provide feedback and coaching to subordinate leaders
Ensure compliance with all federal, state, and local safety and health standards
Train managers and staff on wellness protocols and safety procedures; maintain audit readiness
Qualification
Required
Minimum 6 years of retail operations experience, 2 years in multi-unit leadership roles
Success managing up to $10M revenue portfolios and leading teams
Proficiency in retail technology platforms including POS systems, inventory management software, scheduling systems, and reporting tools
Strong knowledge of inventory management, planograms, and visual merchandising standards
Ability to analyze retail KPIs such as sales per square foot, inventory turnover, shrink rates, and customer conversion metrics
Familiarity with category management, retail space optimization, and seasonal merchandising strategies
Operational Leadership: Drives execution across multiple stores to achieve financial and service goals
People Development: Builds positive work environments through coaching, mentoring, and leadership
Customer Focus: Ensures superior service and brand compliance across all locations
Company
Avolta
Avolta AG, (SIX: AVOL) is leading a travel experience revolution.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase