Country Music Hall Of Fame and Museum · 7 hours ago
Manager of Administration, Education Programs
Nashville, TN
Full-time
Onsite
Mid Level
3+ years expThe Country Music Hall of Fame and Museum is a prominent institution dedicated to preserving and interpreting the history of country music. They are seeking a highly organized Manager of Administration for Education Programs to provide essential administrative support, manage program logistics, and oversee communications for school and education programs.
Non ProfitMusicAssociation
Responsibilities
Manage and execute on-boarding and payment documents for contracted performing and teaching artists according to the Museum’s accounting practices and procedures
Oversee Education Department administrative tasks, including inputting expense reports and purchase orders according to the Museum’s accounting practices and procedures
Oversee Education Department’s expense logs and budget tracking according to the Museum’s accounting practices and procedures
Manage contacts, record keeping, and ticketing in Tessitura, leading and delegating CRM database entry throughout the Education Department
Together with the Senior Director of Education and Community Engagement, manage financial reconciliation of monthly expenses and revenue
Together with the Senior Director of Education and Community Engagement, manage monthly attendance reconciliation of all Education programs, including synchronous and asynchronous participation
Oversee school program inquiries and scheduling including fielding and answering questions from educators, booking confirmed programs in all internal systems, and managing internal capacity
Coordinate with Hatch Show Print and Group Sales for space, staffing, and logistic details in tandem with education relevant programming
Administer confirmation communications, including sending confirmation and arrival materials to educators, reconfirming reservations and participant numbers prior to program date, and collecting payment in advance or day of visit
Oversee internal logistics and communications on behalf of the school programs team, including reserving rooms, drafting internal communications tools, scheduling catering, and attending weekly/bi-weekly meetings that pertain to building activity
Manage school programs evaluation efforts, including requesting evaluation participation, sending evaluations, managing quarterly evaluation stewardship/prize distribution for participating educators
Execute electronic and physical agreements for volunteer programs
Coordinate and maintain room reservations for school-based educational programming through EMS, the Museum’s event management system
Coordinate weekly bus parking with Metro Public Works and share permits with teachers
Oversee internal and external logistics for Homeschool Day programming, including coordinating reservations and communication with homeschools, as well as managing internal logistics and resource scheduling
Assist with trainings for educators and volunteers who support school programs, including organizing internal and external logistics, scheduling catering, and facilitating training material preparation
Assist with school programs marketing, including overseeing mailings, managing email lists, and updating school programs areas of countrymusichalloffame.org to ensure information is up to date and functioning properly
Manage applications and logistics for ticketing and transportation subsidy programs, including the Museum’s Arts Access fund and Tennessee Arts Commission’s Student Ticket Subsidy grant program
Assist with budget planning and program projections
Represent the Department at school fairs and events, including preparing, designing, and assembling appropriate activities and materials
Provide logistics support in the Taylor Swift Education Center including set up, tear down, and signage
Support the school programs team and larger Education Department, including leading student groups through the galleries, as requested
Work interdepartmentally to support the Education Department with annual goals
Qualification
Required
Associate or bachelor's degree in education, humanities, English, music, museum studies, or related field
A minimum of 3 year work history in a museum, school, or similar educational or non-profit environment
Demonstrated knowledge of databases
Strong organizational and time management skills with high attention to detail
Previous experience in a customer service role
Preferred
Experience with Tessitura database and Tableau
Familiarity with business operations tools for accounting and contracting
Passion for and knowledge of country music
Proficient in a second language, preferably Spanish
Benefits
Medical, Dental, Vision, Life Insurance Options
Competitive Pay
Paid Vacation and Sick Days
Paid Holidays (13) and Floating Holidays (2)
401(K) with Up to 3% Employer Match
Employee Assistance Program (Free Counseling and Legal Services)
Eligibility for Public Service Student Loan Forgiveness
FREE 24/7 Downtown Parking and Transit Benefits
Continuing Professional Offerings
Complimentary Museum Admission (For Yourself, Family, and Friends)
Reciprocal Partnerships with Local Venues (The Nashville Zoo, Dollywood Theme & Water Parks, National Museum of African American Music, tours at The Opry and The Ryman Auditorium, and more)
Up to 25% Discount in Retail Stores and Onsite Restaurant Venues
Opportunities to Attend Exhibit Openings, Concerts and Special Events
Employee Engagement Activities and Opportunities
FSA and Dependent Care Options
Dog Friendly Work Environment
Volunteering and Community Engagement Opportunities
Company
Country Music Hall Of Fame and Museum
The Country Music Hall of Fame® and Museum is operated by the non-profit, educational Country Music Foundation (CMF).
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.02MKey Investors
GRAMMY Museum
2023-11-28Grant· $0.02M
Leadership Team
Heather Reed
Director of Facilities
Recent News
2025-09-12
Company data provided by crunchbase