TISTA Science and Technology Corporation · 16 hours ago
Senior System Administrator (ServiceNow ITOM / CMDB)
TISTA Science and Technology is seeking a Senior System Administrator to join their growing team. The role involves modernizing and stabilizing enterprise IT environments, focusing on CMDB integrity, discovery, integrations, and operational excellence within federal healthcare systems.
Enterprise SoftwareCloud ComputingCyber SecurityBig DataApplication Performance ManagementCloud SecurityData ManagementData StorageDevOpsEnterprise ApplicationsIT InfrastructureIT Management
Responsibilities
Administer and optimize ServiceNow ITOM, CMDB, Discovery, Event Management, and Service Mapping
Manage integrations across cloud and on-prem environments (AWS, Azure, SCCM, vCenter, SolarWinds)
Configure MID Servers, APIs, and data pipelines
Maintain CMDB data quality, reconciliation rules, and lifecycle governance
Support ITIL-aligned operational processes (Incident, Change, Configuration, Asset, Problem)
Partner with engineering and operations teams to automate workflows and improve visibility
Ensure compliance with federal data governance standards
Qualification
Required
5+ years System Administration experience (2+ with ServiceNow ITOM)
ServiceNow Certified System Administrator (CSA)
Strong experience with CMDB, integrations, REST/SOAP APIs, JavaScript
Familiarity with ITIL v4 practices
Bachelor's Degree in Computer Science, Electronics Engineering, or equivalent PLUS 5 Years of experience
The ability to pass a Tier 2/Moderate Background Investigation
Preferred
ServiceNow CIS (ITOM or CMDB)
ITIL Foundation
Federal IT experience
Automation tooling (Ansible, PowerShell, Jenkins)
Benefits
Above Industry Healthcare Benefits
Remote Working Options
Paid Time Off
Training/Certification opportunities
Healthcare Savings Account & Flexible Savings Account
Paid Life Insurance
Short-term & Long-term Disability
401K Match
Professional development reimbursement
Employee Assistance Program
Paid Holidays
Military Leave
Company
TISTA Science and Technology Corporation
TISTA is a Service Disabled Veteran Owned Business (SDVOB) and trusted partner of innovative IT solutions for the federal government.