NEOGOV · 15 hours ago
Imaging System Specialist - IT System Administration - Journey
Thurston County – Tumwater, WA
Full-time
Hybrid
Mid, Senior Level
$7,147/mo - $9,612/mo
4+ years expNEOGOV is seeking an IT System Administrator - Journey to serve as an Imaging System Specialist within the Department of Revenue's Information Services division. This role involves supporting the Imaging system applications, performing systems analysis, application configuration, and providing technical support to users.
GovernmentSoftwareHuman ResourcesInformation TechnologyGovTech
No H1B
Responsibilities
Plan and complete complex administration, configuration, development and maintenance of the enterprise document management system
Solicit customer requirements to understand business needs and provide expert consultation on best practices to meet those needs, including the incorporation of new technologies
Plan and implement software architecture in coordination with other technology teams and staff
Respond to complex issues and questions from customers on existing systems, applications and workflows
Provide expert-level technical support and troubleshooting of problems that affect performance within the systems and independently make corrections to improve performance to acceptable levels
Provide escalated support for the imaging systems and tools
Provide industry technical expertise and extensive knowledge to team or business stakeholders on document management and records management
Collaborate with manager/supervisor and/or project managers in estimating task efforts and validating activities while working on projects
Ensure quality work by conducting code reviews, coordinating regression tests and reviewing system documentation completed by team members
Qualification
Required
Progressive experience maintaining and enhancing complex Enterprise Content Management (ECM) or document management applications and systems (e.g., Unisys Infolmage, Laserfiche, OpenText, Kofax Capture, ILINX Capture, etc.)
Progressive experience administering IT systems using industry standard methodologies and practices; and/or leading/supervising or developing staff with responsibility for production systems. This experience must also include consultative experience in information technology system analysis and troubleshooting or problem resolution
Proficiency with MSOffice Software products such as Word, Excel, Outlook and PowerPoint
Working knowledge of programming languages such as SQL, VB.NET, C#, C, etc
Preferred
A bachelor's degree in an information technology field with an emphasis in software development and hardware support
Five (5) years of experience maintaining and enhancing complex Enterprise Content Management (ECM) or document management applications and systems (e.g., Unisys Infolmage, Laserfiche, OpenText, Kofax Capture, ILINX Capture, etc.)
Four (4) years of experience administering IT systems using industry standard methodologies and practices; and/or leading/supervising or developing staff with responsibility for production systems. This experience must also include consultative experience in information technology system analysis and troubleshooting or problem resolution
Benefits
Defined benefit retirement plans
Health, dental and vision coverage
Deferred compensation plans
Student loan forgiveness
Medical (including vision), dental and basic life insurance
Medical flexible spending account
Basic life and long-term disability insurance
Dependent care assistance
Washington State Employee Assistance Program
Public Service Loan Forgiveness
Paid holidays
Sick Leave
Vacation (Annual Leave)
Military Leave
Bereavement Leave
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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