Lennar · 1 day ago
Manager, Onsite IT
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates. The Onsite IT Manager is responsible for the operational onsite IT support of division offices and field offices, overseeing staffing, departmental activities, and ensuring the effectiveness of IT services.
ConstructionReal EstateLifestyle
Responsibilities
Develop departmental goals, plans and standards consistent with the technological objectives of the organization
Plan, organize and direct all activities related to staffing, including hiring, orienting, evaluating, disciplinary actions and continuing education initiatives
Direct and evaluate all departmental activities including research, design and development of new technologies with service level determination
Maintains organization’s effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies
Measure, monitor, and maintain team’s ability to meet or exceed contact and resolution Service Level Agreements (SLA)
Initiates, develops, maintains, coordinates, and enforces applicable policies, and procedures
Provide project deliverables by meeting or exceeding defined initiative expectations
Create and maintain applicable documentation, including knowledge bases
Act as Incident Management lead during local or regional outages
Drive operational improvements and standardization for the assigned regions
Collaborate with other regions and other departments for customer-centric end-to-end process improvements
Ability to lead, mentor and build team cohesiveness
Apply best practices and other applicable frameworks, including ITIL and ISO 27001
Other job duties as assigned
Qualification
Required
7+ years relevant experience, including lead or supervisory experience
Bachelor's degree or certification preferred
Knowledge of IT service design, implementation, and operations
Strong problem-solving and analytical skills
Effective presentation skills
Basic financial planning and budgeting experience
Project management experience
Skilled with integration of security methods and requirements
Ability to effectively manage IT services to defined Service Level Agreements
Understanding of Disaster Recovery methods and processes
Can conform to shifting priorities, demands and timelines through problem-solving capabilities
Reacts to project adjustments and alterations promptly and efficiently
Flexible during times of change
Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines
Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
Ability to defuse tension among team, should it arise
Ability to bring project to successful completion through organizational dynamics
Strong written and oral communication skills
Strong interpersonal and operational skill sets
Adept at conducting research into project-related issues and products
Must be able to learn, understand, and apply new technologies
Strong customer service skills and focus required
The ability to effectively prioritize and execute tasks in a high-pressure environment is crucial
Tenacious, driven, energetic and has a high degree of professional integrity
Follow directions from a supervisor
Interact well with co-workers, supervisors and management
Understand and follow posted work rules and procedures
Accept constructive criticism
Travel Requirements: Up to 25%
Maintain professional appearance and demeanor at all times
Preferred
Bachelor's degree or certification preferred
ITIL certification preferred
Benefits
Robust health insurance plans, including Medical, Dental, and Vision coverage
401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%
Paid Parental Leave
Associate Assistance Plan
Education Assistance Program
Up to $30,000 in Adoption Assistance
Up to three weeks of vacation annually
Generous Holiday, Sick Leave, and Personal Day policies
New Hire Referral Bonus Program
Significant Home Purchase Discounts
Everyone’s Included Day
Company
Lennar
Lennar Corporation, founded in 1954, is one of the nation's leading builders of quality homes for all generations.
H1B Sponsorship
Lennar has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (16)
2023 (8)
2022 (6)
2021 (2)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$747.2MKey Investors
Berkshire Hathaway
2025-05-12Post Ipo Debt· $700M
2023-08-14Post Ipo Equity· $17.2M
2014-01-02Post Ipo Debt· $30M
Recent News
Business Wire
2026-01-09
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2026-01-06
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