Four Seasons Hotels and Resorts · 8 hours ago
Overnight Front Desk Receptionist, Full Time
Denver, CO
Full-time
Onsite
New Grad, Entry Level
$23.34/hr - $23.34/hrFour Seasons Hotels and Resorts is a luxury hotel chain committed to providing exceptional guest experiences. They are seeking an Overnight Front Desk Receptionist who will welcome and register hotel guests, manage check-ins and check-outs, and respond to guest requests with professionalism and hospitality.
HospitalityTravelReal EstateSportsHotelLeisureRental Property
Responsibilities
Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest
Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction
Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency. Reconciles all transactions at the close of each shift
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone
Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests
Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Works harmoniously and professionally with co-workers and supervisors
Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator
Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, and lobby coverage
Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service
Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests
Qualification
Required
Ability to read, write and speak English
Benefits
Medical, dental, and vision insurance
Paid Time Off and Vacation Pay
401k participation with company matching program
Complimentary stays at Four Seasons worldwide, subject to availability
Discounted RTD Flex Pass
Free shift meal prepared by the culinary team
Complimentary cleaning of employee uniforms
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
Founded in 1961
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
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