The Custom Group of Companies · 11 hours ago
SAP Program Manager, Business Transformation
Parsippany, NJ
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expThe Custom Group of Companies is focused on enterprise SAP S/4HANA business transformation, and they are seeking a Program Manager to support a multi-year initiative. This role will coordinate a portfolio of initiatives across various teams, ensuring alignment with business priorities and managing dependencies.
ConsultingLegalHuman ResourcesStaffing Agency
Responsibilities
Maintain the transformation portfolio plan, spanning Business readiness projects and SAP activities including initiative sequencing, dependencies, milestones, and key risks with specific focus on Order-to-Cash initiatives and cross-process dependencies
Support intake, prioritization, and scope governance aligned to transformation strategy and value drivers
Ensure initiatives comply with defined governance, stage gates, and decision frameworks
Prepare executive-ready materials for Steering Committees and portfolio reviews
Partner with Business Owners and Enterprise Process Owners to clarify objectives, scope, success measures, and decision ownership across Order-to-Cash business processes
Build EPO and business participation plans with EPO's, Deployment, Change and Training Lead. Track business participation commitments and identify capacity or engagement risks
Support cross-functional alignment when priorities or dependencies conflict
Work closely with SAP, Data and IT teams to align business priorities with technical delivery plans and release sequencing
Provide visibility into SAP delivery progress, risks, and dependencies impacting business readiness
Ensure integration across process, data, reporting, and technology considerations at the portfolio level including customer, pricing, billing, and financial integration points
Coordinate with System Integrators and third-party partners to ensure alignment to OTC portfolio priorities and program governance standards
Track high-level partner deliverables, dependencies, and risks
Support issue escalation and reinforce expectations for quality, documentation, and knowledge transfer
Coordinate enterprise-level business readiness activities, including readiness baselining, planning, milestone tracking, and participation in design, testing, and training
Partner with Data, Change, Training, and Communications leads to align readiness activities across initiatives
Identify and escalate readiness risks related to timing, capacity, or adoption
Maintain a portfolio-level view of risks, issues, and cross-initiative dependencies
Support tracking of business benefits, KPIs, and value realization
Shift reporting from task completion to business capability and outcome visibility
Qualification
Required
Bachelor's degree required
8+ years project/program management experience, including 3–5 years supporting SAP ERP (ECC or S/4HANA) transformations
Experience working with business leaders, IT teams, and system integrators
Strong understanding of end-to-end business processes
Ability to manage cross-functional dependencies and readiness risks
Direct experience supporting Order-to-Case business processes in an SAP environment
Preferred
Integrator and orchestrator: Connects strategy to execution across functions, SAP and third parties
Proactively risk-focused: Anticipates dependencies and readiness issues before they become delivery problems
Business-first operator: Prioritizes adaptations, readiness, and outcomes over task completion
Influence without authority: Drives alignment and progress through collaboration, clarity, and credibility
Steward of program integrity: Takes ownership of accuracy, consistency, and discipline in reporting, tracking, and governance artifacts to ensure leaders are working from a single, trusted source of truth
Company
The Custom Group of Companies
For over 30 years, The Custom Group of Companies has been a leader in the recruitment industry, providing temporary/consulting, direct hire, and executive search services throughout New York.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Andrew Norton
Managing Director/Partner
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