Nordstrom · 18 hours ago
Senior Manager, Site Reliability Engineering (SRE) - Hybrid - Seattle
Seattle, WA
Full-time
Hybrid
Senior Level
$191K/yr - $297K/yr
5+ years expNordstrom is seeking a strategic and hands-on Senior Manager of Site Reliability Engineering to lead their SRE team in delivering resilient, scalable, and high-performing systems. The role involves guiding a team of engineers, championing automation, and collaborating across disciplines to ensure infrastructure supports business growth and innovation.
RetailE-CommerceFashion
Responsibilities
Lead & Inspire Build and mentor a high-performing SRE team. Foster a culture of ownership, innovation, and continuous learning
Drive Reliability Ensure the availability and performance of critical services through proactive monitoring, incident response, and root cause analysis
Automate Everything Reduce manual toil by implementing automation across deployment, recovery, and scaling processes
Monitor & Observe Define and execute observability strategies using New Relic, Splunk, and other tools to detect and resolve issues before they impact users
Collaborate & Align Partner with engineering, product, and operations teams to align reliability goals with business priorities
Plan for Scale Lead capacity planning and performance tuning for services running on AWS EKS and other cloud-native platforms
Measure & Improve Establish and track SLOs, SLAs, and error budgets. Continuously refine processes to improve system reliability and team efficiency
Qualification
Required
5+ years in SRE, DevOps, or infrastructure engineering, with 2+ years in a leadership role
Expertise in cloud platforms (especially AWS), container orchestration (Kubernetes, EKS), and CI/CD pipelines
Proficiency in Python, Go, or Java
Hands-on experience with New Relic, Splunk, Kubernetes
Strong analytical skills and a passion for root cause analysis and continuous improvement
Clear, concise, and collaborative communicator who thrives in cross-functional environments
Bachelor's degree in Computer Science, Engineering, or equivalent experience
Preferred
Experience with large-scale distributed systems
Familiarity with ITIL or similar incident management frameworks
Cloud certifications (e.g., AWS Solutions Architect, Google Cloud Professional Engineer)
Benefits
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
Company
Nordstrom
Nordstrom is an online fashion retailer that specializes in fashion, footwear, accessories, and beauty.
10001+ employees
H1B Sponsorship
Nordstrom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (188)
2024 (231)
2023 (190)
2022 (311)
2021 (280)
2020 (208)
Funding
Current Stage
Public CompanyTotal Funding
$969.45MKey Investors
Ryan CohenEl Puerto de Liverpool
2024-12-23Acquired
2023-02-03Post Ipo Equity
2022-09-16Post Ipo Equity· $294.45M
Leadership Team
Erik Nordstrom
Chief Executive Officer
Alexis DePree
Chief Operating Officer
Recent News
2026-02-12
Retail Dive
2026-02-10
Company data provided by crunchbase