Citi · 2 days ago
Quality Specialist
Ofallon Missouri United States
Full-time
Onsite
Entry Level
1+ years expCiti is a leading global bank, and they are seeking a Quality Specialist to perform moderately complex assignments related to quality execution. The role involves reviewing documents for accuracy, communicating procedural issues, and investigating claims to ensure compliance with business guidelines.
FinanceBankingFinancial Services
Responsibilities
Review documents for accuracy, consistency, and compliance with business guidelines and tracks discrepancies
Communicates procedural issues to management
Works under limited supervision and established procedures
Applies detailed knowledge of a wide range of specialized administrative/technical skills; and most of the impact is related to the accuracy of tasks performed
Investigates and resolves complex issues pertaining to the evaluation of life and waiver of premium claims to identify benefit eligibility
May correspond with regulatory, law enforcement and vendors
Escalates complex issues to higher levels
Supports an expansive array of products/services
Demonstrates technical/administrative expertise
Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards, which are well defined
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Qualification
Required
High Attention to Detail and Quality within work
Proficient SharePoint and Excel knowledge as well as general PC Skills
Effective Interpersonal and written and verbal communication skills
Independent thought/objectivity; prior audit or quality control
1-3 years relevant experience
High School diploma or equivalent
Benefits
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
10001+ employees
H1B Sponsorship
Citi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1386)
2024 (849)
2023 (1375)
2022 (1117)
2021 (876)
2020 (901)
Funding
Current Stage
Late StageLeadership Team
James Monahan
Managing Director / Global Head of Asset Servicing
Naveed Sultan
Managing Director, Chairman, Institutional Clients Group
Recent News
2026-02-11
Payments Dive
2026-02-10
2026-02-09
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