Amazon · 9 hours ago
ServiceNow Development Engineer, Leo Devices and Systems Infrastructure, Amazon Leo Enterprise Technology
Arlington, VA
Full-time
Onsite
Mid Level
$129K/yr - $175K/yr
3+ years expAmazon is seeking an experienced ServiceNow Development Engineer to join their Leo Devices and Systems Infrastructure team. The role involves the configuration, development, and maintenance of the ServiceNow platform to enhance service delivery and process automation across the organization.
RetailArtificial Intelligence (AI)E-CommerceLogisticsDeliveryFoundational AI
No H1B
U.S. Citizen Only
Responsibilities
Architecture - Knowledgeable of ServiceNow’s core capabilities, extensibility, and best practices when designing solutions for business customers
Administration – Experience upgrading, configuring, and maintaining ServiceNow’s core, modules, workflows, and integrations with minimal disruption to business customers
Support - Troubleshoot and resolve user and service issues along with optimizing performance of ServiceNow, integrations, and customization
Customizing - Create and modify forms, fields, and UI elements using JavaScript, Glide API, and ServiceNow scripting to meet business requirements
Workflow and Integrations - Build and maintain integrations with external systems using REST/SOAP APIs, MID Servers, and third-party tools
Middle-ware and ETL architecture and development - Design, develop, and deploy resources for interfacing ServiceNow with other systems
Reporting and Analytics - Create and maintain dashboards, reports, and data analytics tools to improve decision-making and service delivery
Qualification
Required
Bachelor's degree or above in Computer Science, Computer Engineering, Information Management, Information Systems, or other related discipline
Experience working with customers, technical teams, and management to collect requirements, describe software product features, and technical designs
3+ years of database administration experience
Certified ServiceNow Administrator (CSA) and Certified Application Developer (CAD)
3+ years of direct experience with the ServiceNow platform as a administrator, developer and/or comparable role
3+ years experience customizing ServiceNow visual interfaces with HTML, CSS, and Javascript
1+ years with scripting automation for administration, configuration, and data processing using Python, Javascript, Shell, or other contemporary scripting runtimes
1+ years experience with systems automation and orchestration such as Ansible, Terraform, Chef, Puppet, CloudFormation, CDK, etc
1+ years ServiceNow integrations with external systems using REST/SOAP APIs, MID Servers, Integration Hub, and third-party tools
1+ years computer networking, operating systems, storage, virtualization, and server operations
Preferred
Experience building services using AWS products
Experience utilizing AWS cloud solutions in a DevOps environment
Other experience with developing and managing software services on major cloud service providers (e.g. GCP, Azure, Alibaba, Oracle, etc.)
Certified Implementation Specialist - IT Service Management, - Service Mapping, - Discovery, and/or - Risk and Compliance
On-premise infrastructure experience including hyper-converged and enabling/associated technologies such as virtualization, networking, and storage engineering and management
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-02-09
The Motley Fool
2026-02-09
Company data provided by crunchbase