City of Garland · 16 hours ago
Records Technician
Garland, TX
Full-time
Onsite
Entry Level
1+ years expThe City of Garland is seeking a Records Technician responsible for processing Police Records and adhering to various regulations regarding records retention and destruction. The role involves managing Open Records requests, maintaining logs, and providing accurate information to the public while ensuring compliance with state laws.
GovernmentProfessional ServicesBusiness DevelopmentLaw EnforcementOffice Administration
No H1B
U.S. Citizen Only
Responsibilities
Comprehend and implement federal, state, local laws relating to open records and the Texas Public Information Act and adhere to departmental records retention and dissemination policies and procedures
Consult with the City Attorney’s Office regarding proper disposition of all Open Records requests to correctly determine proper exception(s) to utilize, when applicable
Process requests for Open Records within lawful time constraints
Assess charges for Open Records in accordance with State-established/published guidelines
Review and accurately process all incident reports and supplements, according to established procedures
Maintain logs with sequential numbering for all Open Records requests received from all sources (e.g., by mail, e-mail, fax, and in-person)
Prepare accurate monthly statistical reports when requested
Research case dispositions in Dallas County online by proficiently navigating the county computer system to determine case dispositions when necessary to respond to a request
Process and upload into the Department’s system, cases for filing with the Dallas County District Attorney’s office(s)
Process all Orders Sealing Juvenile Records immediately upon receipt
Purge juvenile records according to approved records retention schedules
Process all Orders Granting Expunctions, ensuring all Orders are completed within allotted times
Forward Certificates of Completion to applicable court upon completion
Provide accurate information to the public regarding records expunctions and the process involved
Maintain general knowledge of Orders of Nondisclosure
Communicate courteously, effectively, and clearly, verbally and in writing
Retrieve original microfilm in a safe and secure manner to protect from damage
Retrieve and file paperwork in open shelf file cabinets to a height of ten feet
Operate and maintain open-shelf file cabinets Review National Incident Based Reporting (NIBRS) error report and edit each identified report by correcting the specific entry and submit to the state, ensuring that the error rate is less than the allowable percentage
Utilize departmental programs, databases, and other resources to assist the public and departmental personnel with requests, by telephone, in writing, and in person
Accurately count money, personal checks, and money orders, make correct change, and maintain cash box for fees collected by mail and in person
Assist in training new employees and reporting progress to the unit supervisor
Operate a city-owned motor vehicle to attend/testify in all criminal and civil courts when summoned, and training schools/seminars and/or other city-related duties that may require travel
Act as a notary for the department and for specific case reporting from the public
Qualification
Required
High School Diploma or General Equivalency Diploma (GED)
Up to 1-year related experience
Ability to successfully complete a background check and polygraph testing
Ability to type at least 30 words per minute
Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job
Basic knowledge of Police Record Keeping procedures
Basic knowledge of federal, state, and local regulations in regard to Public Information Act
Basic knowledge of clerical requirements, subpoenas, depositions, etc
Basic knowledge of data entry systems and procedures
Skill using in Microsoft Office software including Access, Word, Outlook, and Excel
Skill using computer software and programs including I-LEADS, Informer Client, etc
Ability to apply current office technology, resources, and services to assist officers, departments, and the general public
Ability to maintain sensitive information in a confidential manner
Valid Class C Texas driver's license
Preferred
6 months advanced training or coursework past the high school level
1-2 years experience as a secretary, administrative assistant and/or data processor in a police department
Texas Law Enforcement Telecommunications System (TLETS) Operator certification preferred
Company
City of Garland
City of Garland is a government administered town that offers housing, safety, education, and business opportunities for local residents.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mitch Bates
Deputy City Manager & Chief Operating Officer
Haskell Harper
Chief Information Security Officer (CISO)
Recent News
Seattle TechFlash
2025-05-01
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