SS&C Technologies · 18 hours ago
Associate Manager, Alternative Investor Services
New York, NY
Full-time
Hybrid
Mid, Senior Level
$80K/yr - $120K/yr
5+ years expSS&C Technologies is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut. They are seeking an Associate Manager for Alternative Investor Services, responsible for overseeing fund administration operations, ensuring compliance with regulatory standards, and leading a team of technical staff.
Cloud ComputingEnterprise SoftwareFinanceHealthcareSoftwareProfessional ServicesCloud ManagementFinancial ServicesHealth CareSoftware Engineering
Responsibilities
Oversee daily fund administration operations including processing investor subscriptions, redemptions, transfers, and maintaining accurate investor records
Ensure compliance with AML and due‑diligence requirements by reviewing documentation, resolving issues, and supporting adherence to regulatory standards
Manage investor reporting and communications, ensuring timely delivery of statements, notices, and responses to investor or client inquiries
Lead and support a team of technical and professional staff, providing direction, allocating workload, and offering guidance on complex or escalated matters
Resolve operational and investor‑related escalations, working hands‑on with the team to troubleshoot issues and maintain service quality
Implement and reinforce company policies and procedures, ensuring team adherence and consistency across processing and communication
Identify process improvements and recommend policy or workflow enhancements to increase efficiency, accuracy, and alignment with department goals
Qualification
Required
Master's degree, Bachelor degree or High school diploma with 5 years of related experience
Experience in Fund Administration or Investor Services. Several years of hands‑on experience working with hedge funds, private equity funds, or alternative investment clients, with solid understanding of investor transactions and reporting
Knowledge of AML/KYC and Regulatory Requirements. Strong working knowledge of anti‑money laundering rules, investor due diligence processes, and applicable financial regulations
Leadership and Team Management Skills. Demonstrated ability to lead, coach, and support a team of technical or professional staff, including handling escalations and guiding daily workflows
Analytical and Problem‑Solving Ability. Proven capability to resolve complex operational issues, interpret data or documentation, and make sound decisions within established policies
Strong Communication and Client Interaction Skills. Excellent written and verbal communication, with the ability to manage investor inquiries, collaborate with clients, and provide clear guidance to team members
Benefits
401k Matching Program
Professional Development Reimbursement
Flexible Personal/Vacation Time Off
Sick Leave
Paid Holidays
Medical
Dental
Vision
Employee Assistance Program
Parental Leave
Discounts on fitness clubs, travel and more!
Company
SS&C Technologies
SS&C is a global provider of investment and financial software-enabled services and software focused exclusively on the global financial It is a sub-organization of SS&C Black Diamond Wealth Solutions.
10001+ employees
H1B Sponsorship
SS&C Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (59)
2023 (74)
2022 (35)
2021 (30)
2020 (21)
Funding
Current Stage
Public CompanyTotal Funding
$750M2024-05-02Post Ipo Debt· $750M
2005-07-27Acquired
1996-05-31IPO
Leadership Team
Anthony Caiafa
Global CTO / CIO
Brian Schell
EVP, Chief Financial Officer
Recent News
2026-02-06
2026-02-03
Business Wire
2026-02-02
Company data provided by crunchbase