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IT Analyst - Technical Infrastructure jobs in United States
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Caterpillar Inc. · 6 hours ago

IT Analyst - Technical Infrastructure

Caterpillar Inc. is a global leader in manufacturing and technology, dedicated to building sustainable communities. They are seeking an IT Analyst for Technical Infrastructure to deliver reliable infrastructure support across multiple manufacturing facilities, ensuring high system availability and supporting shop-floor operations.
ConstructionManufacturingMechanical EngineeringMachinery Manufacturing
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Troubleshoot LAN/WAN issues and support network hardware upgrades
Install and support OT/IT equipment, including time clocks, IP phones, and new network connections
Coordinate activities with local cabling contractors (Team Cabled)
Support SD-WAN hardware upgrades, including scheduling facility downtime
Manage daily Tidal batch job schedules for Corinth operations
Troubleshoot and resolve job failures with 24/7 on-call availability
Partner with corporate Tidal support resources
Lead local Tidal Server Migration, coordinating technical tasks and third-party resources
Lead Connect:Direct migration and version upgrade, working with corporate and local teams
Support planning and execution of the HP Printer Refresh cycle for 2026
Create requisitions for equipment and services for the Mississippi Reman IT team
Process and reconcile monthly vendor invoices (Infosys, HP, others)
Partners with corporate support groups and external vendors to resolve issues
Provide direct support for shop-floor systems and infrastructure
Ensure stable production operations across multiple facilities
Support compliance-driven processes and system availability requirements

Qualification

IT infrastructure supportTidal job schedulingTechnical troubleshootingSD-WAN technologiesConnect Direct experienceNetwork hardware upgradesVendor coordinationMulti-priority managementSolid communication skillsTechnical writing

Required

Technical experience supporting IT infrastructure in a manufacturing or industrial environment
Experience with job scheduling platforms (Tidal preferred)
Strong troubleshooting skills across networking, hardware, and server environments
Ability to manage multiple priorities in operationally critical settings
Solid communication skills with both technical and non-technical teams
5 days' onsite at our Corinth MS office
Must be US Citizen or Green Card holder

Preferred

Experience with Connect: Direct or similar secure file transfer systems
Experience with SD-WAN technologies
Prior experience coordinating with external vendors and corporate infrastructure teams
Familiarity with OT devices and shop-floor environments

Benefits

Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees

Company

Caterpillar Inc.

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For 100 years, we’ve been helping customers build a better, more sustainable world.

Funding

Current Stage
Public Company
Total Funding
$3.51B
Key Investors
US Department of EnergyAdvanced Propulsion Centre UK
2025-08-28Post Ipo Debt· $3.5B
2024-10-31Grant· $5.04M
2019-06-23Grant

Leadership Team

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George Moubayed
Chief Sustainability and Strategy Officer / Senior Vice President Enterprise Strategy Division
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Eric Sporre
Vice President & Global Chief Information Security Officer (CISO)
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Company data provided by crunchbase