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Infrastructure Engineer III jobs in United States
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Phoenix Children's · 1 day ago

Infrastructure Engineer III

Phoenix Children's is a leading pediatric health system dedicated to advancing healthcare for children and their families. The Infrastructure Engineer III is responsible for planning, implementing, and administering the Datacenter Infrastructure technologies, resolving hardware and OS incidents, and providing technical expertise in system design and support.
HealthcareHospitalHealth Care

Responsibilities

Designs, plans and implements infrastructure systems (hardware / software). Provides technical expertise including but not limited to system design, budget, testing methodologies, and quality of standards within an established time frame
Analyzes, troubleshoots, and resolves infrastructure systems performance and failures. Provides root cause analysis and recommends best practices to improve the effectiveness of infrastructure systems. Mentors and provides guidance and assistance to staff
Responsible for adhering to change management processes, incident response, and testing methodologies for modifications to systems and software. This includes: anticipating, mitigating, identifying, responding to, troubleshooting and resolving issues with the systems and software. Documents, addresses and resolves all customer incidents, problems and requests in a timely manner
Provisions physical and virtual servers including racking, cabling, operating system installation and support for vendor installation of server applications. Develops and builds physical and virtual OS desktop images, application packages, driver installations, corporate branded personalization
Delivers documentation related to new and existing systems
Designs and implements disaster recovery methodologies
Provides excellent customer service by seeking to understand and address the customers needs and expectations through effective communication, and collaboration
Participates in on-call coverage (during business and after hours) to support all infrastructure related systems
Performs miscellaneous job related duties as requested

Qualification

Infrastructure designVMwareMicrosoft technologiesLinux OSDisaster recoveryMicrosoft certificationTechnical troubleshootingCustomer serviceMentoringCollaboration

Required

Bachelors in computer technology or information technology or equivalent work experience
Seven or more years of experience in a related field

Preferred

Microsoft or VMware certification

Company

Phoenix Children's

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Phoenix Children's is one of the nations fastest growing health systems providing high quality care to the complex patients.