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Accenture · 11 hours ago

Site Reliability Engineer - Dynatrace - 6158762

Charlotte, NC

Full-time

Onsite

Mid Level

$63.08/hr - $73.08/hr

3+ years exp

Accenture is a leading global professional services company consistently recognized for its workplace culture and diversity. They are seeking a Site Reliability Engineer with expertise in Dynatrace to ensure platform monitoring, reliability, and operational resilience across the Cloud Core ecosystem, focusing on availability and performance in a regulated financial services environment.

ConstructionEnterprise SoftwareConsultingOutsourcingInformation TechnologyBusiness Information SystemsInformation ServicesInfrastructureManagement Consulting

No H1B

Responsibilities

Hands-on work in Dynatrace, including end-to-end configuration, dashboard creation, alert tuning, and root cause analysis

Design, implement, and operate end-to-end monitoring and observability for Cloud Core platforms, including core banking, integrations, and supporting services

Define and manage SLIs, SLOs, and error budgets aligned to business-critical banking services

Monitor platform health across availability, latency, throughput, and error rates, proactively identifying reliability risks

Lead and support incident management, including triage, root cause analysis (RCA), and post-incident reviews

Partner with application, integration, data, and infrastructure teams to embed reliability into system design and delivery

Automate operational tasks and monitoring workflows to reduce manual intervention and mean time to recovery (MTTR)

Support release readiness and change management, ensuring observability and rollback considerations are in place before production deployments

Establish dashboards and reporting for operational visibility across technology and business stakeholders

Qualification

DynatraceCloud-native platformsMonitoring & ObservabilityDistributed systemsMicroservicesIncident managementRoot cause analysisAlert tuningDashboard creation

Required

Minimum of 3 years of experience with Dynatrace

Minimum of 3 years of hands-on experience with cloud-native platforms (Azure preferred; AWS/GCP acceptable)

Preferred

Strong understanding of distributed systems, microservices, and event-driven architectures

Experience supporting mission-critical platforms with high availability requirements

Monitoring & Observability

Hands-on expertise in Dynatrace, including end-to-end configuration, dashboard creation, alert tuning, and root cause analysis

Proven experience with monitoring and observability tools such as Dynatrace, Azure Monitor, App Insights, Prometheus, Grafana, Splunk, Datadog, or equivalent

Experience designing actionable alerts and reducing alert fatigue

Strong understanding of logs, metrics, and traces and how to correlate them during incidents

Benefits

Medical

Dental

Vision

Life

Long-term disability coverage

A 401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Company

Accenture

Glassdoor3.9

Accenture is a professional services company that provides solutions in strategy, consulting, digital, technology and operations.

Founded in 1989

Dublin, Dublin, IRL

10001+ employees

https://www.accenture.com

Funding

Current Stage

Public Company

Total Funding

$6M

Key Investors

Youth Business International

2018-10-01Grant· $6M

2001-07-27IPO

Leadership Team

Jeff Laue

CEO - Senior Managing Director, Accenture Digital Inside Sales

Aditya Tandon

Intelligent Automation Canada Lead