National Fitness Partners · 9 hours ago
PT Opener / Morning Customer Service Representative
Smyrna, DE
Full-time
Onsite
New Grad, Entry Level
$15/hr - $15/hrNational Fitness Partners is the largest Planet Fitness franchise, dedicated to transforming lives through affordable fitness. They are seeking a Part-Time Customer Service Representative to provide exceptional service to members and ensure a positive fitness experience.
EducationWellnessFitnessNutritionTraining
Responsibilities
Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience
Answer phones in a friendly manner using information script
Greet members, sign up and tour new members, and log amenities
Respond to member questions and concerns in a timely and professional manner
Process beverage or merchandise purchases through the point of sale system
Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
Provide a clean, sanitized and safe club environment
Qualification
Required
Part-Time availability for the specified schedule: Monday 4:45am-12:45pm, Tuesday 7am-12pm, Wednesday 7am-12pm, Thursday 7am-12pm & Friday 7am-12pm
Ability to provide a superior level of customer service to Planet Fitness members, prospective members and guests
Friendly phone answering skills using information script
Ability to greet members, sign up and tour new members, and log amenities
Timely and professional response to member questions and concerns
Experience in processing beverage or merchandise purchases through a point of sale system
Ability to promote unique fitness instruction classes (PE@PF) to active and new members
Commitment to providing a clean, sanitized and safe club environment
Benefits
Growth Opportunities over 90% of our management team started as an entry level team member!
Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
Shift-differential pay for select shifts
PTO for all employees
Employee Assistance Program
Free employee Black Card Membership
Company
National Fitness Partners
National Fitness Partners is a fitness club that offers gym access, cardio and strength training equipment, and fitness coaching.
Founded in 2005
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brad Wentzel
Chief Operating Officer
Andrew Sholly, PHR, SHRM-CP
Chief People Officer
Recent News
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