Zoom · 14 hours ago
DevOps Engineer
San Jose, CA
Full-time
Hybrid
Senior Level
$99K/yr - $229K/yr
6+ years expZoom is a company focused on building the best collaboration platform for enterprises. They are seeking a Senior Site Reliability / DevOps Engineer to operate, scale, and continuously improve their highly reliable SaaS production platforms, ensuring operational excellence and reliability for customer-facing services.
Telecom & CommunicationsEnterprise SoftwareVideoSaaSInformation TechnologyCollaborationMessagingVideo Conferencing
Responsibilities
Operating, scaling, and continuously improving SaaS production platforms across distributed environments
Designing and implementing zero-downtime solutions for highly available services (99.999%)
Developing and maintaining disaster recovery (DR) strategies across datacenters in multiple regions. Developing and maintaining automation, tooling, and scripts to improve deployment efficiency and reduce manual operations
Implementing and enhancing monitoring, alerting, and observability to proactively detect and prevent issues. Analyzing system behavior and performance data to identify bottlenecks and optimization opportunities
Owning system performance, availability, and scalability for customer-facing services. Leading incident response efforts, conduct root cause analysis, and implement long-term remediation
Creating and maintaining runbooks and operational documentation to standardize procedures. Define, track, and improve service reliability using SLOs, SLIs, and operational metrics
Providing operational input into platform and architecture decisions affecting SaaS services. Mentor engineers and share operational best practices across teams
Participating in on-call rotations, incident management, and after-hours or weekend work for application releases and deployments
Qualification
Required
6–10 years of experience supporting and operating SaaS production systems in DevOps or SRE roles
Experience designing highly available systems with dynamic uptime targets (up to 99.999%) and hands-on experience planning and executing multi-region disaster recovery (DR) strategies
Deep experience operating distributed systems in customer-facing production environments
Experience building and maintaining automation and operational tooling
Deep understanding of system reliability, availability, scalability, and performance optimization with hands-on experience with monitoring, observability and alerting platforms
Background in incident management, including on-call operations and root cause analysis
Able to deeply understand the services you support, including dependencies and failure modes
Proven track record of owning and delivering operational improvements end to end
Champion collaboration and communication skills
Benefits
Variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health
Support work-life balance
Contribute to their community in meaningful ways
Company
Zoom
Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing.
5001-10000 employees
H1B Sponsorship
Zoom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (178)
2023 (144)
2022 (259)
2021 (86)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$276MKey Investors
ARK Investment ManagementSequoia CapitalEmergence Capital
2021-11-04Post Ipo Equity· $130M
2019-04-19Post Ipo Equity
2019-04-18IPO
Leadership Team
Eric Yuan
Founder & CEO
Xuedong Huang
Chief Technology Officer
Recent News
2026-02-06
2026-02-05
2026-02-05
Company data provided by crunchbase