Vanguard · 16 hours ago
End User Support Analyst, Senior Associate
Wayne, PA
Full-time
Hybrid
Entry Level
2+ years expVanguard is a company focused on the long-term financial wellbeing of its clients. They are seeking a Senior Associate to provide technical support to end users, addressing issues related to implementation, configurations, and troubleshooting.
FinanceFinancial Services
No H1B
Responsibilities
Provides entry level technical support to address end user issues such as implementation, configurations, control, maintenance, troubleshooting, security, and usage monitoring
Resolves basic technical troubleshooting issues to ensure end user productivity
Maintains an accurate data inventory regarding end-user issues within the tracking system and according to policies and standards
Elevates more complex issues to the appropriate next level support
Learns and complies with Information Technology and Information Security policies and procedures
Participates in special projects and performs other duties as assigned
Qualification
Required
Minimum of two years related work experience, with at least one year of technical support experience
Undergraduate degree or equivalent combination of training and experience
Company
Vanguard
Check is a client-owned investment company that offers low-cost mutual funds, ETFs, advice, and related services.
Founded in 1975Kelayres, Pennsylvania, USA
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
ic@3401
2017-03-31Non Equity Assistance
Leadership Team
Salim Ramji
Chief Executive Officer
Andrew Maack
Principal, Head of US Equity Index Portfolio Management
Recent News
2026-01-20
2025-09-05
2025-03-15
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