Omnissa · 2 days ago
Solution Architect
Atlanta, GA
Full-time
Onsite
Mid Level
$162K/yr - $217K/yr
4+ years expOmnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. As a Solution Architect, you will create and implement solutions to complex problems while fostering relationships with various teams to enhance customer service and product offerings.
Cyber SecurityPublishingSoftwareInformation TechnologyConsumer ApplicationsOnline Portals
No H1B
Responsibilities
Create and implement solutions to complex problems to bring rapid relief to customers and internal teams
Discover, procure, author, develop, and curate tools for the Global Customer Service team’s use
This role will also be crucial in fostering relationships with our SaaS ops, DevOps, and SRE teams to deflect customer tickets by proactively identifying customer issues within Workspace ONE and Horizon environments
Leverage deep technical expertise in Omnissa’s Product Offerings
Develop and maintain productive, professional relationships with various stakeholders across Omnissa Global Customer Service, Professional Services, Product Management, and Engineering
Think past the products and understand the solutions being delivered to meet business and IT needs
Communicate any potential issues with the solution architecture to the project team, peers and customers
Solicit continuous feedback from multiple stakeholders and communicate to product development
Design and deliver technical training and documentation targeted for Omnissa Global Customer Service staff
Troubleshoot problems affecting enterprise systems based on a clear understanding of modern production data centers, desktop virtualization, capacity/performance/storage/networking management and tuning, and programming logic and design
Qualification
Required
Bachelor's Degree required or foreign degree equivalent in Telecommunications, Computer Science, Computer Engineering, Electrical Engineering, Computer Information Systems, Information Technology, or a related technical/quantitative field
Four (4) years of experience in job offered or any occupation in which the required experience was gained
Solution Architecture
Software Development
Cloud Infrastructure Management
Network Monitoring & Troubleshooting
System Configuration & Administration
Benefits
Employee ownership
Health insurance
401k with matching contributions
Disability insurance
Paid-time off
Growth opportunities
Company
Omnissa
Omnissa is a digital work platform. It is a sub-organization of Broadcom (formerly Avago Technologies).
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-02-26Acquired
Recent News
2025-11-19
Company data provided by crunchbase