Modis · 18 hours ago
Infrastructure Support Engineer
Omaha, NE
Contract
Onsite
Mid Level
$30/hr - $45/hrAkkodis is seeking an experienced Infrastructure Support Engineer to join a Tier 2 support team and provide broad infrastructure support with a strong emphasis on network troubleshooting. The ideal candidate will act as a jack‑of‑all‑trades across infrastructure, delivering hands‑on support in networking, end‑user computing, server patching, and general systems administration.
Telecom & CommunicationsConsultingInformation TechnologyInternet
Responsibilities
Provide Tier 2 infrastructure support with a strong emphasis on network troubleshooting, including routers, switches, and firewalls
Troubleshoot and support Fortinet firewalls (experience preferred but not required)
Deliver excellent customer service when assisting non‑technical field employees
Support desktop imaging and end‑user compute functions as needed
Assist with A/V equipment support (preferred but not required)
Collaborate with other infrastructure team members to ensure smooth operations across network, server, and end‑user environments
Qualification
Required
Experience in Tier 2 infrastructure support
Strong emphasis on network troubleshooting, including routers, switches, and firewalls
Excellent customer service skills when assisting non-technical field employees
Support desktop imaging and end-user compute functions
Collaboration with other infrastructure team members to ensure smooth operations across network, server, and end-user environments
Preferred
Experience with Fortinet firewalls
A/V equipment support
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
EAP program
Commuter benefits
401K plan
Paid Sick Leave
Paid leave required by Federal, State, or local law
Holiday pay
Company
Modis
Modis is an Information Technology and Services company.
10001+ employees
H1B Sponsorship
Modis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (5)
Funding
Current Stage
Late StageLeadership Team
Steven Rudd
CFO Modis N. America
Recent News
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