Microsoft · 18 hours ago
Principal Threat Response & Customer Experience Architect
United States, Washington, Redmond
Full-time
Hybrid
Senior Level, Lead/Staff
$140K/yr - $275K/yr
6+ years expMicrosoft is seeking a Principal Threat Response & Customer Experience Architect to join their Threat Protection Security Research Team. This role is pivotal in shaping customer engagement and response programs, driving transformation in threat response processes, and enhancing security experiences through collaboration between technology and operations.
Artificial Intelligence (AI)Enterprise SoftwareCloud ComputingCyber SecuritySoftwareProfessional ServicesInformation TechnologyAgentic AIApplication Performance ManagementBusiness DevelopmentDevOpsInformation ServicesManagement Information SystemsNetwork Security
Responsibilities
Architect and communicate a clear, inclusive protection value story that connects MTP capabilities to customer outcomes
Lead proactive and reactive threat response programs that support customers with consistent, high‑quality experiences
Design and evolve unified threat workflows that empower humans and AI agents to work together effectively
Drive cross‑team alignment across engineering, research, data science, and customer‑facing groups to streamline protection efforts
Identify friction points in threat workflows and partner with teams to reduce manual effort and accelerate response
Establish transparent metrics, feedback loops, and learning systems that continuously improve protection impact
Translate complex threat intelligence, detections, and research into accessible guidance for customers and field teams
Champion customer perspectives, ensuring insights inform product direction, threat research, and operational decisions
Support readiness, enablement, and documentation that help global teams deliver inclusive, consistent MTP experiences
Contribute to building autonomous security capabilities that strengthen protection across diverse cloud and on‑prem environments
Qualification
Required
Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
3+ years of experience leading cross‑functional team projects, including alignment across globally distributed teams and complex organizational structures
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter
Preferred
Bachelor's Degree AND 12+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
3+ years of experience driving large, multi‑team programs in security, cloud, or enterprise software domains
3+ years of experience working with cybersecurity, threat protection, or enterprise security platforms, contributing to protection, detection, or response initiatives
Experience communicating complex technical concepts to diverse stakeholder groups in clear, accessible, inclusive ways
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-16
Morningstar.com
2026-01-16
Company data provided by crunchbase