Tata Consultancy Services · 10 hours ago
ServiceNow Implementation Specialist
Charlotte, NC
Full-time
Onsite
Senior Level, Lead/Staff
$110K/yr - $125K/yr
10+ years expTata Consultancy Services is a leading global IT services and consulting company, and they are seeking a ServiceNow Implementation Specialist. The role involves developing and enhancing applications on the ServiceNow platform, customizing modules, and managing integrations with external systems to meet business needs.
Enterprise SoftwareCloud ComputingConsultingInformation TechnologyBusiness Information SystemsIT Management
Responsibilities
Develop and enhance applications using Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Glide scripting
Build and customize Service Catalog items, workflows, record producers, and request workflows
Design solutions using Flow Designer, Workflow Editor, and Scripted REST APIs
Create and maintain custom modules, tables, and applications on the ServiceNow platform
Customize forms, lists, dashboards, and reports to meet business needs
Configure ServiceNow modules (ITSM, ITOM, ITAM, HRSD, CSM, or others depending on project requirements)
Implement and maintain ACLs, roles, and security rules to ensure platform integrity
Modify UI Pages, UI Macros, and advanced components as needed
Develop and support integrations with external systems using:
REST / SOAP APIs
MID Server
Integration Hub
Web services
Build transform maps, import sets, and data load workflows
Manage scheduled jobs, data syncs, and third‑party connector configurations
Qualification
Required
Primary Skill: JavaScript, Glide API, Business Rules, Client Scripts, Flow Designer, Service Catalog, REST Integrations, ITSM
Secondary: HTML/CSS, JSON/XML, Integration Hub, MID Server, Reporting, ITIL, Agile
Experience: Minimum 10 years
Develop and enhance applications using Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Glide scripting
Build and customize Service Catalog items, workflows, record producers, and request workflows
Design solutions using Flow Designer, Workflow Editor, and Scripted REST APIs
Create and maintain custom modules, tables, and applications on the ServiceNow platform
Customize forms, lists, dashboards, and reports to meet business needs
Configure ServiceNow modules (ITSM, ITOM, ITAM, HRSD, CSM, or others depending on project requirements)
Implement and maintain ACLs, roles, and security rules to ensure platform integrity
Modify UI Pages, UI Macros, and advanced components as needed
Develop and support integrations with external systems using: REST / SOAP APIs, MID Server, Integration Hub, Web services
Build transform maps, import sets, and data load workflows
Manage scheduled jobs, data syncs, and third‑party connector configurations
Certifications: ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS)
Technical Knowledge: Proficiency in JavaScript, HTML, CSS, and Angular JS
Experience: 3+ years in ServiceNow administration and implementation
Modules: Experience with ITSM, ITOM, CMDB, or ITAM
Soft Skills: Strong communication, stakeholder management, and project management skills
Qualifications: BACHELOR OF COMPUTER SCIENCE
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
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