STS360 · 1 day ago
Field Security Technician
STS360 is a leader in security located in Dallas specializing in the Public Sector’s State, Local, and Educational physical security needs. They are seeking a Field Service Technician to support the existing field team with commissioning, de-commissioning, and maintenance of mobile surveillance trailers and security equipment.
ElectronicsProfessional ServicesSecurity
Responsibilities
Field Service Technicians support and work as a team in the installation and maintenance of hardware, software, and other systems in-house or at customer locations
Responsibilities also include troubleshooting issues with equipment such as switches, desktop computers, IP cameras, UPS power backups, physical security equipment and computer servers
Run software updates backups when requested
Other responsibilities include:
Inventory stocking and organizing– ordering, receiving, process and unpacking IT equipment
Provide customer support by making service changes, recommending service options and scheduling service calls
Travel to commission and de-commission mobile surveillance trailers
Travel to find diagnosis of technical issues and maintenance mobile surveillance trailers
Testing of products before deployment and completing sign off paperwork
Training customers in equipment and software
Programming surveillance cameras, routers, and equipment
Qualification
Required
Must be able to read technical documents, drawings, and prints
Must have good communication skills, attention to detail and be able to work under little to no supervision
Must have experience with IP based systems, physical security software installation, and hardware programming
Must be able to travel with notice to customer sites within Texas/surrounding states
Must have a valid Texas driver's license and good driving record
Must be able to pass a background check
Benefits
Comprehensive health, dental, and vision insurance
2 weeks of Paid Time Off (PTO) available after 90 day probationary period
Paid company holidays and sick leave
401(k) plan with up to 3% match based on contribution level
Company laptop
Company vehicle provided for travel along with paid business expenses and transportation reimbursement
On the job training