Dallas Fort Worth International Airport (DFW) · 13 hours ago
Lead Quality Control Tech
DFW Metroplex
Full-time
Onsite
Mid, Senior Level
3+ years expDallas Fort Worth International Airport (DFW) is recognized for its innovation and excellence in providing an exceptional airport experience. The Lead Quality Control Tech will oversee facilities maintenance, ensuring compliance with quality standards, and lead a team of Quality Control Technicians in maintaining airport facilities.
Airlines/Aviation
Responsibilities
Performing quality checks on HVAC, (MEPS) Mechanical, Electrical, Plumbing & Structural
Responsible for responding and checking security and safety issues
Supervises maintenance contractors to ensure they are upholding facilities maintenance services quality standards, and that customer and service issues are resolved in a manner that exceeds expectations
Responsible for ordering supplies, handling records and scheduling maintenance requests
Responsible for leading and conducting daily quality control and facilities service maintenance contract compliance assessments of ETAM board Managed facilities
Performs regular evaluations of service requests to verify nature and extent of request and verify corrective action and quality of work
Interacts with the appropriate Facilities Service Supervisor to resolve contract performance deficiencies and/or disputes
Enters data, such as maintenance requests, trouble calls, work actions, etc., into the Airport Total Asset Management System
Maintains written reports, logs, and other pertinent documents on inspection and problems of contractor’s work
Assists with training of Quality Control Technicians
After normal working hours, determines the scope of facilities service requests, urgency for correction, and initiates notification of appropriate supervisory staff and call-out of required contractor and/or in-house staff
Briefs the on-coming Lead Quality Control Technician of on-going issues of facilities service requests with current corrective status
Responds on-site immediately to any facilities emergency to assess conditions, brief supervisory staff, and dispatch appropriate repair staff
Qualification
Required
Completion of high school curriculum or equivalent
Three (3) years of experience in facilities maintenance
Formal training and/or two (2) years of experience in one of the following technical specialties, based on the specific vacancy: Industrial electrical/mechanical operations and/or maintenance, Industrial or commercial HVAC and related mechanical systems, Commercial custodial services supervision, Baggage handling and Passenger boarding bridge systems
Any equivalent combination of education and/or experience may be substituted for the above
Must be able to work rotating shift when requested
Possession of a valid Class C driver's license
Must obtain a Security Identification Display Area (SIDA) Airport Identification/Access Badge (badge) in accordance with Department of Homeland Security Transportation Security Administration (TSA) requirements in Chapter 49 of the Code of Federal Regulations Part 1500 et al., and DFW Airport's Airport Security Program within thirty (30) days from date of employment and maintain qualification for a SIDA badge upon each badge renewal
This is a designated Essential Employee position as defined in DFW Airport's Categories and Classifications Administrative Policy and Procedure. An essential employee is one whose attendance is required to maintain airport operations during an emergency or inclement weather situation
This is a designated safety sensitive position as defined in DFW Airport's Drug and Alcohol Administrative Policy and Procedure. Applicants selected for this position will be required to pass a drug test prior to employment and to submit to drug screening on a random basis during the length of their employment in the safety sensitive position
Knowledge of Airport terminal systems to include baggage carousels, conveyance, general electrical, facility, jet bridge, general building maintenance, cleaning, landscaping
Knowledge of Airport procedures employed in preparation, bidding, and awarding of service and maintenance contracts
Ability to apply critical thinking and problem-solving skills for fixing maintenance issues
Ability to interpret and monitor contract specifications regarding EFS assigned facilities
Ability to operate a personal computer and be familiar with the Microsoft Office software suite
Ability to make independent judgements
Ability to establish and maintain effective working relationships with internal and external stakeholders
Ability to communicate clearly and effectively, both verbally and in writing to discuss and resolve maintenance issues
Ability to evaluate records for planning and building inspections
Ability to read and understand technical diagrams and blueprints
Ability to understand and follow complex oral and written instructions
Ability to maintain accurate records which monitor inconsistencies with contract standards
Ability to present and project a positive image of the department and organization
Ability to maintain physical condition appropriate to the performance of all physical aspects of the job, including but not limited to dexterity to lift, move, handle equipment, climb ladders, work in physically awkward situations such as bending, stooping, kneeling, squatting; and walking and standing for long periods of time
Ability to work in hot, cold, inclement, and extreme weather environments
Preferred
Experience in facilities maintenance contract/quality control compliance
Supervisory or lead experience
Company
Dallas Fort Worth International Airport (DFW)
DFW Airport, the 2022 Airport Service Quality (ASQ) winner for Best Airport that serves over 40 million passengers in North America by Airports Council International (ACI), warmly welcomes more than 72.2 million customers along their journey every year, making DFW one of the most frequently visited superhub airports in the world.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Sean Donohue
CEO
HR at Dallas Love Field
Aviation Partner
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