Altorfer Cat · 17 hours ago
Dynamics 365 CE Functional Lead
Altorfer Cat is seeking a Dynamics 365 Customer Engagement (CE) Functional Lead who will own the functional design, configuration, and delivery of the Dynamics 365 CE platform. This role is critical for ensuring a cohesive platform across multiple CE programs, managing dependencies, and enhancing user experience and adoption.
ConstructionManufacturingMachinery Manufacturing
Responsibilities
Own functional design and behavior of all CE applications
Act as the final decision authority on cross‑program dependencies
Manage and prioritize a unified CE backlog
Coordinate go‑live readiness and stabilization activities
Own Dataverse schema, relationships, and data standards
Design business process flows, forms, views, and dashboards
Ensure consistency across all CE environments
Balance configuration vs customization decisions
Design role‑based user experiences
Collect post‑go‑live feedback and drive iterative improvements
Support training and change initiatives
Promote CE best practices
Define CE security roles aligned to business responsibilities
Partner with the D365 Architect on environment governance
Support compliance and segregation‑of‑duties requirements
Partner on Power Automate and low‑code extensions
Ensure automation reliability and sustainability
Identify process improvement opportunities
Qualification
Required
Must possess a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate)
Applicants must be legally authorized to work in the United States for any employer
The company does not sponsor employment visas now or in the future
Strong stakeholder communication and decision‑making skills
Hands‑on functional Dynamics 365 CE experience
Strong Dataverse knowledge
Understanding of Sales and/or Customer Service processes
Company
Altorfer Cat
Altorfer Cat provides construction, agriculture, landscaping and trades, manufacturing, material handling, mining, government and trucking.
Funding
Current Stage
Late StageRecent News
Corridor Business Journal
2022-08-20
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