Vitra Health · 8 hours ago
Program Director
Vitra Health is a mission-driven healthcare services organization dedicated to strengthening families and communities. The Program Director role is responsible for the clinical and operational oversight of assigned regions, ensuring clinical excellence, staff and client satisfaction, compliance, and budget alignment.
HealthcareWellnessHealth Care
Responsibilities
The Program Director is responsible for processes and procedures related to program regulations, client retention, and program growth
Ensures strict adherence to all applicable regulatory, compliance, and quality standards
Manages and monitor budgets within areas of responsibility
Aligns client outreach and growth initiatives with care team capacity and coverage while proactively developing staffing plans to support optimal care delivery across assigned areas
Supports marketing initiatives to increase awareness of Vitra's quality standards
Collaborates with clinical and operational leadership to ensure processes are efficient and align with operational and clinical standards
Regularly review compliance reports and metrics to identify areas for improvement and in collaboration with clinical leadership, develop strategies to maintain compliance and clinical excellence
In partnership with the COO, develops and implements policies, procedures, and operational processes to ensure programming regulatory compliance and clinical excellence
Stays updated on industry trends, regulations, and best practices and collaborates with Vitra's leadership team to implement changes as indicated
Maintains a Vitra-wide approach to processes and change management, ensuring consistent implementation across all Vitra Mentors, and develops managers to ensure performance management and feedback align with professional standards and clinical excellence
Continuously Identifies direct report managers' growth opportunities and provides professional development support and coaching
Fosters a positive team culture by ensuring region managers set clear expectations, facilitates comprehensive training on systems and processes, and continuously reviews patterns and performance
Oversee timely completion of performance evaluations and coaching within assigned regions, ensuring alignment with policies and performance standards
Regularly analyze key performance metrics, such as staffing template utilization, client satisfaction, client, and staff retention, and implement strategies to optimize operational efficiency and quality of care
Serve as a brand ambassador for Vitra reflecting our vision, mission, and values
Show genuine interest and compassion for the communities we serve and commitment to the diversity of our clients and team members
Mentors and supports team members
Other duties, responsibilities, and opportunities as needed
Qualification
Required
Experience building a business, delivering against ambitious targets, in a fast paced, often ambiguous, and rapidly changing environment
The Program Director shall have at least a bachelor's degree in a related field
At least 3 years of experience working with the target population
Experience in managing Structured living Program or similar home care program
Leadership experience managing multiple teams
Conceptual and analytical critical thinking skills
Effective communication skills
Customer service mentality
Able to work independently & willing to work in the Field as needed
Able to travel to assigned areas required
Benefits
Health Insurance with a 75% employer contribution.
Dental and Vision Benefits.
Supplemental Benefits
Life, Accident, Critical Illness and Disability Insurance.
401K with a company match.
Accrued Paid-Time-Off.
ADP LifeMart Corporate Discounts
Competitive Pay Rates.
Wellness Benefits.
Tuition Reimbursement.
Supportive team structure and company culture with a focus on work/life balance.
Company
Vitra Health
VITRA Health understands that most caregivers face tremendous financial and emotional challenges, often without compensation or support for their selfless efforts.