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Technical Services Delivery Manager - Platform Services jobs in United States
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Truist · 13 hours ago

Technical Services Delivery Manager - Platform Services

Truist Bank is seeking a Technical Delivery Manager to lead the execution of high-impact, cross-functional initiatives within the Platform Services organization. This role involves translating strategic goals into coordinated, on-time delivery in a complex technical environment.
FinanceBankingFinancial Services
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Responsibilities

Lead the end-to-end execution of high-impact, cross-functional initiatives within the Platform Services organization
Translate strategic goals into coordinated, on-time delivery
Manage complex projects and influence senior stakeholders

Qualification

Cloud infrastructureCI/CD pipelinesIaC & automationContainer platformsSecurity & observabilityTechnical program managementRisk managementSoftware engineeringPlatform product managementStakeholder influenceAnalytical skillsCompliance experienceSAFe Agile certificationPMP certificationWritten communication

Required

Bachelor's degree and eight years of experience in development or production support or an equivalent combination of education and work experience
Deep specialized and/or broad functional knowledge
Sound understanding of business and organizational strategies and processes
Ability to interpret internal and external business challenges and recommend best practices
Ability to lead complex projects
Sophisticated analytical skills and the ability to solve complex technical and business problems
Ability to influence others at senior levels to adopt a new perspective

Preferred

7+ years of experience in technical program or delivery management within enterprise IT, platform engineering, DevOps, or infrastructure organizations
Strong understanding of platform technologies such as: Cloud infrastructure: AWS, Azure, or GCP; CI/CD pipelines: GitHub Actions, Jenkins, ArgoCD; IaC & automation: Terraform, Ansible, ServiceNow workflows; Container platforms: Kubernetes, OpenShift; Security & observability: Vault, Prometheus, OpenTelemetry, Splunk
Proven ability to drive delivery across multiple concurrent efforts with complex interdependencies
Exceptional skills in written communication, stakeholder influence, and risk management
Hands-on experience with tools like Jira, Rally, Confluence, for tracking and reporting
Exposure to internal developer portals and platform product management
Background in software engineering, platform operations, or systems architecture
Experience working with compliance-heavy environments (NIST, SOX, FFIEC, ISO)
Familiarity with platform product management concepts and internal developer portals (e.g., Backstage)
SAFe Agile or PMP certification (or equivalent delivery methodology expertise)

Benefits

Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
No less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status)
10 sick days (also prorated)
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan

Company

Truist is the sixth-largest commercial bank in the U.S.

Funding

Current Stage
Late Stage
Total Funding
unknown
2021-01-01Seed

Leadership Team

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Michael Maguire
Chief Financial Officer
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James Cordovana
SVP of Cloud Security Enterprise Architect
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Company data provided by crunchbase