Trigyn Technologies · 12 hours ago
IT Support Technicians (ONSITE/Field)
Essex, MD
Contract
Onsite
Mid Level
3+ years expTrigyn is a technology services company with a long history in the industry, seeking IT Support Technicians for a contract assignment. The role involves installing and supporting devices, performing diagnostics, and providing training and troubleshooting support to users across multiple locations in Baltimore County.
SoftwareInformation TechnologyProfessional ServicesInformation Services
Responsibilities
Communicate effectively with all levels of customers including administrators, staff, students and vendors
Installs and supports new devices along with accompanying software (These devices can include computers, tablets, projectors, document cameras as examples)
Coordinates the repair of student and teacher laptop computers including performing diagnostic repair procedures
Installs and configures supported device operating systems
Performs routine diagnostics and maintenance with multiple operating systems
Installs and configures applications and other supported software packages
Tests new releases for supported systems
Performs network support and troubleshooting duties
Provides consultation and/or training to teachers, staff and students on the operation of technology equipment and software packages
Troubleshoots hardware and software issues
Assists teachers with resolving device related problems
Integrates knowledge and skills from a range of technologies to address work assignments and problems of moderate complexity
Coordinates with vendors when necessary
Participates as team member on small and/or large projects
Records activities in the work order system
Updates/Creates internal supported system documentation
Qualification
Required
Associates Degree in a related technology area
Minimum of three (3) years' experience installing, upgrading, troubleshooting and maintaining device software
Knowledge of Windows and Apple hardware and software platforms
Any equivalent combination of experience and training, which provides the required knowledge, skills and abilities will be considered
Ability to lift 50 pounds and climb a ladder
MUST have a valid driving license maintained throughout the engagement
Preferred
Possess certifications such as CompTIA, A+ certification, HP Certification, other hardware vendor specific certifications
Company
Trigyn Technologies
Trigyn Technologies is an IT Services Company that has been in business for more than 30 years.
1001-5000 employees
H1B Sponsorship
Trigyn Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (7)
2023 (4)
2022 (18)
2021 (9)
2020 (24)
Funding
Current Stage
Late StageRecent News
2025-04-28
2025-04-28
Company data provided by crunchbase