BioBridge Global · 17 hours ago
Systems Analyst II
San Antonio, TX
Full-time
Onsite
Mid Level
3+ years expBioBridge Global is a San Antonio-based nonprofit that integrates donor-to-patient services to enable the future of biotherapeutic solutions. The Systems Analyst II role involves analyzing and improving computer systems, managing technology roadmaps, and providing world-class customer service to meet business requirements.
Non ProfitHealthcareHealth CareMedical
Responsibilities
Review, analyze, and evaluate application technologies to meet business stakeholder needs
Participates in the ongoing maintenance of system applications, required security profiles, tables, and databases
Familiarity with relational databases and SQL queries to assist in troubleshooting large enterprise type systems
Manage technology roadmaps for responsible information management applications
Document changes to the systems using change management best practices
Maintain and manage a highly secure system through proper configuration and system access monitoring
Maintain a detailed understanding of upcoming changes to the platforms to assist with user change management
Assist with information technology validations on software applications prior to production release
Ensure service delivery meets the business requirements (based on defined SLAs)
Deliver a consistent process for incident and problem escalation along with resolution in line with the sourcing governance framework
Collaborate with other IT staff, including networking, security, and data center operation teams, to facilitate effective issue resolution
Train more junior members in technologies and functions
Performs other duties as assigned
Qualification
Required
Requires a high school diploma or general equivalency diploma
A bachelor's degree, preferably in Information Systems or Computer Science, from an accredited four-year college or university is strongly preferred
Valid United States Driver's License
Requires three or more years of experience in creating technical documentation and Standard Operating Procedures (SOPs)
Requires three or more years of experience writing SQL queries
Requires three or more years of experience administering Information Systems, preferably in life sciences; with experience in, user interface development, workflow process development, and application integrations
Requires experience in managing lifecycle documentation including Validation Plans, Testing Protocols (IQ/OQ/PQ), user acceptance testing, Validation Reports, SOPs, and Change Control documentation
Knowledge of information technology service management concepts and methodologies, business process analysis and reengineering, and project management processes and methodologies
Must have knowledge of system design and development processes and methodologies such as the SDLC
Must have excellent analytical/critical thinking skills
Must have excellent interpersonal, written, and oral communication skills
Must possess strong organizational, customer service, and troubleshooting skills
Must be capable of facilitating department project meetings and communicate effectively with internal customers throughout the organization
Must be capable of effectively working with individuals at all position levels in the organization to identify, understand, and communicate their business requirements
Must have excellent written and oral communication, interpersonal and presentation skills
Must be capable of operating motor vehicles in all types of weather conditions
Must be a self-starter and self-directed worker
Must be able to keep information confidential
Must be neat in appearance and well groomed
Must be professional, detail oriented, self-motivated, innovative, creative, assertive, organized, communicative, and able to work independently
Must have a strong ability to analyze data using Excel for reporting and data mining purposes
Ability to use personal motor vehicle for company business required
Must be able to drive on behalf of the organization
Will sit, stand, walk, and bend during working hours
Requires ability to reach, lift and carry up to 20 lbs
Requires manual and finger dexterity and eye-hand coordination
Requires normal or corrected vision and hearing corrected to a normal range
Preferred
Experience With Reporting Tools Is Preferred
Benefits
100% Employer Paid Life Insurance
401(k) with Employer Contribution
100% Employer Paid Long-term Disability Plan
Paid Time Off (PTO)
100% Employer Paid AD&D
Extended Illness Benefits (EIB)
100% Employer Paid Employee Assistance Program
Shift Differentials
Group Health Medical Plan with prescription coverage
Paid Holidays
Variety of Voluntary Supplemental Insurances
Incentive Compensation Plan
Voluntary Dental Coverage
Educational Assistance Program
Voluntary Vision
Company
BioBridge Global
BioBridge Global is an organization that provides blood, cell, and tissue products.
501-1000 employees
H1B Sponsorship
BioBridge Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (3)
2022 (2)
2021 (1)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
John W. Youngdahl
Chief Financial Officer
Scott Jones
Senior Vice President, Chief Scientific Officer
Recent News
2025-10-23
Company data provided by crunchbase