Weltman, Weinberg & Reis Co., LPA · 1 day ago
Case Management Supervisor - Legal Processing Supervisor
Weltman, Weinberg & Reis Co., LPA is seeking a Case Management Supervisor to lead their Suit Audit/Case Management team in providing legal processing support. The role involves supervising staff, resolving client issues, and ensuring departmental performance metrics are met while maintaining compliance with legal standards.
LegalProfessional Services
Responsibilities
Acts as a liaison between Attorneys and staff ensuring work is completed properly, meeting both client and compliance standards and federal collection laws
Serves as a knowledge expert for relevant laws, government regulations, and collections practices
Maintains current knowledge of legal procedures, deadlines and procedures for appropriate documents
May process legal documents and oversee client billing specific to assigned specialty area as applicable
Assist and complete monthly billing entries as applicable
Studies and standardizes workflow, processes and procedures to improve department efficiency and even distribution of work
Interfaces with management teams of other business units to ensure departmental objectives are achieved
Evaluates employee performance, administers discipline, resolves employee issues and conflicts and maintains proper records to ensure day-to-day responsibilities are handled accordingly
Reviews employee e-time entries, approves overtime and time-off requests, and coordinates employee work schedules to ensure adequate staffing
Provide technical, advisory, and motivational support to the department to ensure both positive customer and team member experiences
Participates in interviewing, selection, and coordinating training for new employees
Coordinates and oversees special projects
Complete all required training applicable to this position
Regular and predictable attendance is an essential function of this position
Other duties, as assigned
Qualification
Required
Bachelor's Degree or Certification in Paralegal studies required, or an equivalent combination of education, training, and experience
Displays strong leadership skills and the ability to deal with difficult situations
Ability to handle more complex work and/or clients
Able to manage a higher-than-average number of direct reports
Strong communication skills, both oral and written
Strong interpersonal skills, high energy level and positive attitude
Knowledge of applicable collection laws
Proficient skills in Microsoft applications which include Word and Excel
Experience with billing software
Preferred
3 - 5 years of experience in legal field with progressive levels of responsibility preferred
Benefits
Paid Time Off (PTO) - 16 days annually + 9 Company paid holidays
Competitive benefits - Medical, Rx, Dental, Vision, 401(k), Parental Leave, Life and Disability Insurance and more.
Promotional opportunities from within the Firm
Employee Perks available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc.
Positive office environment with regularly scheduled parties, contests, and community support initiatives
On site "Bistro To Go" vending and fresh foods available
Free parking
Free onsite fitness center for all employees
Company
Weltman, Weinberg & Reis Co., LPA
With over 95 years of experience, Weltman, Weinberg & Reis Co., LPA is a nationally-recognized full-service creditors’ rights law firm.