Amazon · 4 weeks ago
Technical Writer, Amazon Leo Security Productivity Infrastructure and Services
New York, United States
Full-time
Onsite
New Grad, Entry Level
$83K/yr - $129K/yrAmazon is seeking a Technical Writer for its Leo Security Productivity Infrastructure and Services team. The role involves collaborating with teams to optimize user guides, manage documentation processes, and develop content for diverse audiences to enhance user adoption of services.
Cloud ComputingLendingConsumer GoodsSoftwareDigital MediaE-CommerceGamingPaymentsVideoCommercial LendingConsumer ElectronicsDeveloper PlatformDigital EntertainmentE-Commerce PlatformsVideo Streaming
No H1B
U.S. Citizen Only
Responsibilities
Collaborate with service and operational team to optimize and maintain user guides, process guides, and application configuration documentation while maintaining a high bar for quality
Triage user feedback and take action to prioritize feedback
Create and maintain integrated help content and training on the Amazon training service consoles
Work with internal and external stakeholders to conceptualize and develop content that aids in user adoption of supported services. This can include user documentation, graphics, training material, or interactive storyboards
Create, maintain, and edit content for a global and technically diverse audience
Manage all aspects of the documentation process: planning, testing, maintaining, and delivery
Use metrics to identify underperforming content and develop plans for improvement
Qualification
Required
Bachelor's degree in Computer Science or a closely related field
Experience as a technical editor or writer of technical documentation working with style guides
Preferred
Experience in project management
Benefits
Sign-on payments
Restricted stock units (RSUs)
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
Founded in 1994
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$24.81BKey Investors
AmazonKleiner Perkins
2026-03-11Post Ipo Debt· $16.7B
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
Leadership Team
Andrew Jassy
President and CEO
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Recent News
The Motley Fool
2026-06-07
The Motley Fool
2026-06-07
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