1Password · 11 hours ago
Solutions Engineer, SMB
United States
Full-time
Remote
Entry, Mid Level
$75K/yr - $105K/yr
2+ years exp1Password is a rapidly growing company that has established itself as a leader in cybersecurity, offering innovative solutions to enhance digital safety. The Solutions Engineer for the SMB segment will serve as a trusted technical advisor, driving revenue growth and supporting sales cycles by providing strategic technical guidance and managing proof-of-concept engagements. This role involves collaboration with various teams to create resources and improve customer understanding of 1Password's offerings.
Cyber SecuritySoftwareAppsInformation TechnologyNetwork SecurityPrivacyWeb Apps
Responsibilities
Serve as the primary technical advisor for SMB sales opportunities within the Go-to-market team
Partner with Account Executives to deliver scalable, impactful, technical support throughout the sales cycle
Support fast-paced, high-volume sales cycle with concise, effective, technical guidance
Recommend and position tailored product solutions that align with SMB customer needs, goals, and common use cases
Partner with SMB reps to build their confidence in discussing product capabilities and navigating technical conversations, offering support and guidance as needed
Proactively identify potential technical risks in deals and collaborate with Product and Support teams to resolve them
Collaborate with Sales Enablement and Product Marketing to create and improve internal resources, such as objection handling guides, demo frameworks, and playbooks
Deliver product education to customers, such as videos or Guru cards, focusing on accessibility for non-technical or resource-contrained teams
Respond to vendor/risk assessments, RFP/RFI’s, and security questionnaires, and other technical documentation requests as needed
Represent the team at select industry events and company/team offsites (some travel may be required)
Qualification
Required
At least 2 years of experience in a technical customer-facing role (B2B SaaS, preferably in SMB segment or similar)
Ability to communicate technical information clearly and confidently to a wide range of audiences, including non-technical stakeholders
Strong presentation, communication, and storytelling skills, making complex information sound simple and relevant
Detail-oriented with a strong sense of ownership and commitment to quality, even in high volume environments
Enthusiasm for learning, testing, and problem-solving. You are curious and dig in when a customer has a challenge
Strong time-management skills with the ability to effectively prioritize competing tasks and meet deadlines in a fast-paced, transactional sales environment with multiple concurrent opportunities and products
Proven ability to work independently and collaboratively in a fast-paced, remote-first team
Open to learning and able to adapt quickly in a fast-paced environment, working across multiple products and shifting priorities with a flexible and proactive mindset
Experience working with SaaS solutions is required; familiarity with the security space and related compliance frameworks (e.g., SOC 2, ISO 27001, GDPR) is strongly preferred
A growth mindset
Maintain expert-level technical and functional knowledge across all three 1Password core products, enabling you to effectively position integrated solutions
Preferred
Familiarity with the security space and related compliance frameworks (e.g., SOC 2, ISO 27001, GDPR)
Working knowledge of modern sales qualification frameworks (e.g., MEDDPICC) is preferred
Bonus if you've used 1Password or another password manager before. Personal experience helps you hit the ground running
Benefits
Health
Dental
401k
Generous paid time off
Equity grant
RRSP
Paid volunteer days
Peer-to-peer recognition through Bonusly
Free 1Password account
Remote-first work environment
Company
1Password
1Password operates as a password manager for documents, credit card information, and addresses.
1001-5000 employees
H1B Sponsorship
1Password has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (2)
Funding
Current Stage
Late StageTotal Funding
$1.02BKey Investors
ICONIQ GrowthAccel
2025-10-10Secondary Market· $100M
2022-01-19Series C· $620M
2021-07-27Series B· $100.14M
Leadership Team
David Faugno
Chief Executive Officer
Jeannie De Guzman
Chief Operating Officer
Recent News
Computer Weekly
2026-02-03
Company data provided by crunchbase