Labcorp · 1 day ago
Cust Svc Support Rep- Client Billing (WFH)
United States
Full-time
Remote
Entry Level
$17.75/hr - $21/hr
1+ years expLabcorp is a leading company in the healthcare sector, and they are seeking a Client Customer Service Support Representative to join their Revenue Cycle Management Division. This role involves managing client inquiries, providing product education, and ensuring a world-class customer experience while working with various stakeholders such as physician offices and patients.
BiotechnologyMedical DeviceHealthcareHospitalLife ScienceHealth CareMedicalPrecision Medicine
Responsibilities
Manage inbound and outbound calls in a timely manner averaging 50-60 calls per day
Follow approved standard operating procedures (SOP’s) to update and provide necessary information to resolve denied claims
Continuous evaluation of current policies and SOP’s and give recommendations for process improvements
Handle sensitive information in a confidential manner
Reading and understanding of explanation of benefits or correspondence
Accurately document all accounts ensuring guidelines and regulations are followed
Communicate via telephone with a physician, insurance company and patients
Utilize tools to verify eligibility, claim status and/or to obtain better billing information
Qualification
Required
High School Diploma or equivalent required
Minimum one year work experience required
Preferred
Previous call center and customer service experience strongly preferred
Previous medical experience strongly preferred
Strong phone and verbal communication skills along with active listening skills preferred
Ability to meet deadlines and exercise critical thinking skills preferred
Benefits
Generous paid time off!
Medical, Vision and Dental Insurance Options!
Flexible Spending Accounts!
401k and Employee Stock Purchase plans!
No Charge Lab Testing!
Fitness Reimbursement Program!
Tuition Reimbursement
Company
Labcorp
Labcorp specializes in providing physicians with laboratory tests.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.85B2024-09-16Post Ipo Debt· $2B
2019-06-04Post Ipo Debt· $850M
1988-07-15IPO
Leadership Team
Adam Schechter
President and Chief Executive Officer
Bill Haas
SVP, Northeastern US and Canada, Labcorp Diagnostics
Recent News
legacy.thefly.com
2026-02-12
2026-02-11
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